AVP, Product Manager

Unum • Portland, ME

103d • $133,500 - $274,100

About The Position

The Product Manager serves as a business owner across all platforms/clients for one customer value stream (e.g. Policyholder, Plan Administrator and Field/Broker)/Business Delivery Highway (BDH). They are accountable for achieving select business, operational, usage and financial goals for their value stream/BDH and lead Product Owners, Process Improvement resources and Agile Teams to deliver customer delight. Product Managers obsess over their value stream and are thought leaders who influence the organization. They represent customers and own the major product backlogs, defining scope (epics), success criteria, strategy and prioritization of key initiatives to achieve business output goals. They play a central leadership role in the strategic imperative of enabling our business transformation through the development and delivery of market leading products and services in our chosen categories. They have end-to-end responsibility delivering aggressive business objectives by applying Scaled Agile methodology e.g. design and implement of (continuous) changes within the area of responsibility in line with the change agenda (within budget, timelines and quality standards) considering the overall strategy of Operations, Technology and UUS/Colonial Life.

Requirements

• Requires Bachelor's degree. Masters preferred.
• Exhibits strong leadership skills, including the ability to effectively partner, problem solve, and influence others.
• Unique combination of problem solving, analytical and strong project management skills across business and IT.
• Must be a strategic thinker but able to execute at a tactical level.
• Product ownership, Technology Acumen and Change experience of 10+ years required.
• Proven ability to understand and balance distribution needs and considerations with risk management considerations.
• Strong customer focus, with a track record of using customer insights to shape product strategy.
• Adept at analyzing competitive and adjacent products and using those insights to improve the product.
• Ability to prioritize competing opportunities, balance market needs with business priorities.
• Successful at leading complex projects across a matrixed organization.
• Makes decisions confidently and wisely, adequately considering alternatives.
• Demonstrates high levels of judgment, ownership and accountability.
• High energy and the willingness to work in a fast-paced environment.
• Vocally self-critical and focused on continuous improvement of self, team and product.
• Creative thinker and problem solver who can confidently express complex ideas.
• Strong technology acumen and seeks to understand emerging technologies.
• Proven abilities regarding talent development, inclusive of attracting, developing and retaining talent.
• Proficient in cultivating a strong personal network across the organization.
• Develops other product owners to demonstrate similar skills and qualifications.
• Demonstrated results against Our Value principles.

Responsibilities

• Proven track record in leading business and technology transformations with successful outcomes.
• Responsible for (long term) planning and directing an organization's strategic agenda including long range goals within the customer values streams.
• End to end business and IT planning and prioritization to deliver value stream/BDH goals and align teams with the highest business value.
• Implement and manage Lean Management system in partnership with Customer Experience and Process experts.
• Focus on changing culture & behavior for sustainable growth; Adding strong end-to-end focus on process improvement.
• Enable faster benefit realization through the agile use of technology.
• Continue tracking, huddles, side by sides, & Process standardization.
• Setting up and managing the Scaled Agile Framework for a Customer Value Stream/BDH including Agile Release Train and Value Stream and Program ceremonies.
• Initiate and propose strategies within focus on delivering a simple, modern and personal customer experience.
• Initiate and execute Portfolio Assessments that leverage economic modeling; accountable to deliver a high return portfolio of Epics.
• Define new products, processes and propositions based on Portfolio Assessments.
• Contribute in the development of the change agenda: propose designs, course and prioritization in partnership with Business Leadership.
• In charge on design and implementation of the change agenda within the area of responsibility.
• Supervises on innovation, standardization and optimization of products and processes regarding functionalities and applicable technology.
• Contribute to knowledge management and skills development within the area of responsibility.
• Will be the primary contact for the decision maker for the customer value stream/BDH.
• Effectively collaborate with and influence a variety of internal business partners.
• Manage cross initiative decisions / tradeoff evaluations.

Benefits

• Award-winning culture.
• Inclusion and diversity as a priority.
• Performance Based Incentive Plans.
• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability.
• Generous PTO (including paid time to volunteer!).
• Up to 9.5% 401(k) employer contribution.
• Mental health support.
• Career advancement opportunities.
• Student loan repayment options.
• Tuition reimbursement.
• Flexible work environments.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree