AVP, Process Excellence Delivery

Arch Capital Group Ltd. • Raleigh, NC

249d • $98,000 - $155,700

About The Position

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Requirements

• 7+ years of experience as a Lean management leader with demonstrated success in leading end to end transformational change.
• Experience in the financial services or insurance industries and an understanding of operational management practices (preferred).
• Lean or similar certification, or experience implementing continuous improvement principles in service environments/organizations (e.g., Business Agility, Lean management techniques, Six Sigma certification, etc.).
• Proven track record developing and/or implementing Lean/continuous improvement initiatives.
• Demonstrated ability to effectively interpret data and measure performance.
• Ability to handle changing priorities and use good judgment when working in challenging situations.
• Superior oral and written communication skills, as well as attention to detail while developing and presenting to senior leaders of the company.
• Deep knowledge and demonstrated application of change management principles, practices, methodologies and tools.
• Exceptional presentation, written and verbal communication skills with demonstrated ability to develop compelling messaging for diverse audiences.
• Strong ability to facilitate, teach & coach diverse set of audience.
• Able to work collaboratively in a team environment, and deliver effective consulting and coaching.
• High degree of integrity and ability to handle confidential matters and sensitive situations with discretion.
• Demonstrate proficiency in project and program management.
• Demonstrate proficiency in data mining and analysis.

Nice To Haves

• Professional Lean Certification (is a plus)

Responsibilities

• Lead the deployment of a Lean Transformation with specific responsibility of initiatives and continuous improvement practices and routines.
• Guide the current state and future state, implementation plan, along with impact and value of changes (in strong cooperation with business or service unit experts).
• Develop and nurture strong partnerships to understand specific business issues and priorities to effectively integrate continuous improvement into their organization.
• Use a standard set of Lean/Problem Solving tools and analyses to develop insight, solutions and drive the consistent use of Lean standards in the delivery of Value Stream or Function.
• Responsible for the consistent and successful delivery of agreed standard work.
• Guide training and problem solving workshops with senior managers & teams.
• Coach senior leaders to be effective in their roles as sponsors; and coach leaders at all levels on their role to support and sustain continuous improvement in their area including their own management practices and routines.
• Coach managers and teams on the tools and techniques they will need to successfully identify, prioritize and capture performance standards.

Benefits

• Base salary range of $98,000 - $155,700/year
• Incentive eligibility
• Total individual compensation includes base salary, short & long-term incentives
• Compensation considers geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree