AVP - Operations

Beacon Specialized Living

About The Position

The Assistant VP of Operations supports the leadership team in meeting and exceeding budgets and clinical effectiveness targets. They partner with department leaders to manage Operations, Clinical and Medical Services, Referral Management, Information Technology, and Facilities/Maintenance. The Assistant VP adheres to budgets, monitors staffing hours and overtime, and maintains positive relations with individuals, families, and employees. They manage relationships with regulatory agencies, oversee marketing and occupancy rates, and facilitate interviewing, placement, and training of Care Team Managers. The Assistant VP ensures staff professionalism, implements corrective actions, and assists with compliance responses. They coordinate move-ins, transfers, and discharges, review individual performance, and evaluate service contractors. The Assistant VP monitors meal plans, cleanliness, and individual satisfaction, ensures BSLS activities meet individuals' needs, maintains accurate records, and performs administrative duties. They ensure compliance with laws and regulations, develop systems to monitor operations, and complete assigned duties while adhering to BSLS Core Values, Mission Statement, and Corporate Philosophies.

Requirements

Bachelor’s degree in nursing, Behavioral Health, Business Administration, Social Work or a related field required, Master’s degree in related field is preferred.
Must be licensed in good standing, if required by the State Licensing Authority.
Must be an excellent communicator and able to effectively communicate with employees, individuals served, families, regulatory officials, state hospitals and the general public.
A minimum of 5-10 years in an Adult Foster Care, nursing home administrator, or manager of operations position preferred.
Must have compassion for and a desire to work with special populations with IDD and chronic illnesses.
Previous experience in behavioral health and human services related environments is preferred.
Must have experience overseeing multiple communities/homes.
Experience with financial reporting and managing multiple budgets.
Ongoing approval by Federal, State, and local government entities to work at the company

Responsibilities

Always be compliant with all company and regulatory policies and procedures.
Operational Oversight: Ensure company goals are met, including budget and clinical effectiveness targets.
Policy Implementation: Consistently apply and deploy BSLS policies, procedures, and care practices.
Budget Management: Assist the leadership team in meeting/exceeding budgets and clinical effectiveness targets.
Staffing Oversight: Adhere to budgets, monitor staffing hours and overtime to prevent staffing crises.
Positive Relations: Maintain positive relations with individuals, families, and employees by promptly addressing their needs, requests, concerns, and suggestions.
Cooperates with Beacon Specialized Living, the Department of Human Services (DHS) staff or any other regulatory body during any inspection, investigation or inquiry.
Regulatory Relationships: Manage state and local relationships with regulatory & referral agencies to BSLS.
Marketing Oversight: Oversee marketing, prospective individual support, follow-up, and occupancy rates.
Training Facilitation: Facilitate interviewing, placement, and training of direct reports and Care Team Managers.
Succession Planning: Develop and implement a succession plan for direct reports and Care Team Manager positions.