Join Metro Credit Union as a strategic HR leader driving innovation and operational excellence! Designs, implements, and manages Metro Credit Union’s HR Operations, including total rewards, payroll, systems, and data. Drives alignment with organizational objectives, leads a team with in-depth knowledge of payroll regulations, benefits administration, and a strong commitment to maintaining compliance and regulatory requirements while building efficiency into day-to-day operations. Human Resources Operations Champion the strategic communication of HR Operations programs to employees and leaders, aligning messaging with organizational goals to drive engagement, retention, and performance. Lead, mentor, and develop a high-performing HR Operations team, fostering collaboration and excellence. Provide hands-on leadership during peak periods such as open enrollment, audits, and year-end processing. Systems, Data, and Processes Identify and implement scalable, cost-effective solutions to improve operational efficiency, focusing on infrastructure, automation, and technology. Oversee audit and compliance processes, ensuring adherence to labor laws, regulatory requirements, and internal policies. Promote a strong control environment and continuous improvement. Lead HR analytics and reporting, using data to assess program effectiveness, enhance decision making, uncover trends, and recommend improvements. Share insights regularly with the People team and senior leadership. Total Rewards Management Direct the design, delivery, and administration of benefits programs including health, wellness, retirement, leaves, and ancillary offerings. Evaluate and recommend innovative benefits to enhance the employee experience and strengthen the value proposition, ensuring full regulatory compliance. Partner with brokers, carriers, and vendors to negotiate cost-effective, high-quality offerings aligned with organizational goals. Collaborate with the rest of our People leadership to enhance and evolve our compensation philosophy and practices, supporting a competitive and comprehensive total rewards strategy. Payroll Management Lead payroll strategy, operations, and compliance across multiple locations and states. Ensure accurate and timely payroll processing, including taxes, deductions, and reporting, aligned with organizational priorities and legal requirements. Drive operational excellence through technology and automation, continuously improving payroll efficiency, accuracy, and scalability.