AVP, HR Technology - onsite Dallas or Plano, TX

Welltower™ Inc. (NYSE:WELL)Plano, TX
Onsite

About The Position

The AVP, HR Technology & Workforce Systems will lead the strategy, implementation, and ongoing management of the Human Capital Management (HCM) and Workforce Management (WFM) technology solutions and Welltower’s operating partner companies. This role will be responsible for delivering an integrated HR technology platform supporting the full employee lifecycle, including recruiting, onboarding, workforce scheduling, payroll integration, learning, and workforce analytics. The AVP will lead enterprise implementations of platforms such as Workday or Dayforce and workforce management solutions, coordinate system integrations across the technology landscape, and manage vendor relationships. The role will serve as the primary technology partner to the operating partners HR, Operations, and Finance leadership to ensure the systems support scalable growth, compliance, and operational efficiency. This position will be based in Dallas, TX and will play a key role in a multi-year enterprise rollout of HR technology platforms as part of Welltower Business Systems (WBS). The position will require travel, approximately 25%, to operating partner offices, both domestic and international (Canada, UK).

Requirements

  • 8–12+ years of experience in HR technology, HRIS, or enterprise systems leadership.
  • Direct experience implementing or managing enterprise HCM platforms such as: Workday, Dayforce, UKG, SAP SuccessFactors.
  • Experience implementing or managing workforce management platforms including timekeeping or scheduling systems.
  • Experience leading enterprise software implementations with external vendors and implementation partners.
  • Strong knowledge of HR processes including recruiting, onboarding, payroll, workforce management, and compliance.
  • Bachelor’s degree in Information Systems, Human Resources, Business Administration, or related field required.

Nice To Haves

  • Experience in healthcare, senior living, retail, hospitality, or other industries with large frontline or hourly workforces.
  • Experience managing HR system integrations and enterprise data architecture.
  • Experience supporting multi-entity or multi-operator organizations.
  • Experience implementing workforce analytics or HR data platforms.
  • Advanced degree preferred.

Responsibilities

  • Own the strategy, roadmap, and governance for the organization’s HR technology ecosystem, including HRIS/HCM platforms, workforce management systems, and supporting tools.
  • Define and maintain the architecture for employee lifecycle systems covering recruiting, onboarding, learning, workforce scheduling, payroll integration, and workforce analytics.
  • Partner with operating partners HR, Operations, and Finance leadership to ensure technology supports workforce planning, compliance, and operational objectives.
  • Evaluate emerging HR technologies and recommend improvements to the technology stack.
  • Lead the implementation of enterprise HR technology platforms (e.g., Workday, Dayforce) and workforce management systems.
  • Manage multi-phase deployments including discovery, system configuration, testing, change management, and go-live.
  • Coordinate implementation partners, vendors, and internal stakeholders to ensure successful delivery.
  • Establish project governance, timelines, and success metrics for system deployments.
  • Oversee phased rollouts across operators, communities, or business units.
  • Serve as the primary owner of vendor relationships for HR technology platforms and related service providers.
  • Manage vendor performance, contracts, service levels, and product roadmaps.
  • Coordinate with vendors on system enhancements, upgrades, and issue resolution.
  • Lead evaluation and selection processes for new HR technology solutions.
  • Oversee the ongoing administration and optimization of HR systems after implementation.
  • Ensure system configuration supports business processes, regulatory requirements, and workforce policies.
  • Lead continuous improvement initiatives to increase automation, reporting capability, and user adoption.
  • Maintain system documentation, governance standards, and data management practices.
  • Oversee integrations between HR systems and other enterprise platforms including finance, data warehouse, payroll providers, and third-party vendors.
  • Ensure a unified employee master record across systems and consistent data governance practices.
  • Partner with analytics teams to enable workforce dashboards and reporting capabilities.
  • Support development of predictive workforce analytics and executive reporting.
  • Serve as the primary liaison between operator HR, Operations, IT, and Finance for workforce technology initiatives.
  • Lead cross-functional working groups responsible for system design and process alignment.
  • Provide training, communication, and change management support during system implementations.
  • Ensure high levels of adoption and satisfaction among system users.

Benefits

  • Competitive Base Salary + Annual Bonus
  • Generous Paid Time Off and Holidays
  • Employee Stock Purchase Program – purchase shares at a 15% discount
  • Employer-matching 401(k) Program + Profit Sharing Program
  • Student Debt Program – we’ll contribute up to $10,000 towards your student loans!
  • Tuition Assistance Program
  • Comprehensive and progressive Medical/Dental/Vision options
  • Professional Growth
  • And much more! https://welltower.com/newsroom/careers/
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