AVP-Hospital Operations

Ochsner HealthShreveport, LA
1d

About The Position

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! This job oversees the overall direction, coordination, implementation, execution, control and completion of operational projects as assigned. Achieves operational objectives by contributing information and recommendations for strategic and long term planning. Implements productivity, quality, and customer-service standards, resolves problems, identifies trends, determines system improvements and implements change. Communicates and interprets organizational and departmental goals and objectives to all areas of responsibility; develops and assumes accountability for departmental budgets and provides leadership and direction in the planning, implementation, and evaluation activities of all areas of responsibility. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Requirements

  • Education Required - Bachelor’s degree in healthcare, business administration or related field.
  • Work Experience Required - 10 years of experience in successfully managing complex hospital and patient care delivery, including 3 years of leadership/management experience.
  • Knowledge Skills and Abilities (KSAs) Proficiency in using computers, software, and web-based applications.
  • Effective verbal and written communication skills and ability to present information clearly and professionally.
  • Strong interpersonal skills.
  • Excellent conflict management skills and ability to relate to executive management, professionals and business and community leaders.
  • Excellent leadership skills and ability to inspire others as well as manage challenging situations.
  • Excellent organizational, time management, and project management skills.

Nice To Haves

  • Preferred - Master's degree in healthcare, business administration or related field.

Responsibilities

  • Leads the coordination, implementation and execution of operational/expansion and performance improvement projects as assigned.
  • Assists with operational responsibility for ancillary and support services.
  • Supports overall strategic goals of the organization and identifies potential growth opportunities.
  • Participates in physician development and relations.
  • Participates in community outreach activities.
  • Performs other related duties as required.
  • Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
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