MetLife-posted 7 months ago
Full-time • Senior
Roxbury Township, NJ
Insurance Carriers and Related Activities

MetLife is seeking an experienced Head of Data and Analytics for Retirement Income Solutions (RIS) and MetLife's central Master Data Management (MDM) system. RIS is about 40% of MetLife's U.S. earnings. The main products are annuities, pension risk transfer, BOLI/COLI and stable value. The MDM system connects to many source systems for all consumer touchpoints for all MetLife products. It's a large production data hub. Reporting directly to Glenn Hofmann, the U.S. Data Officer, this position will oversee all D&A efforts for this product line, and all D&A personnel working on this portfolio. The role spans all relevant D&A functions, from data infrastructure design, data engineering/modeling/analysis all the way to data science and daily support for all deliverables.

  • Serve as a vital member of the extended RIS leadership team, participating in strategic planning and goal setting.
  • Build strategic partnerships with key business, Technology and other leaders.
  • Lead the cultural shift from traditional technology-focused data team to a business-outcome-driven mindset.
  • Develop training programs for MDM and RIS domain knowledge and communication skills.
  • Redesign performance metrics to emphasize business impact and stakeholder satisfaction.
  • Co-develop and execute the data and analytics roadmap for RIS, aligned with business objectives and enterprise data strategy.
  • Modernization and expansion of current MDM infrastructure, pipelines and logic.
  • Modernization and maintenance of the Electronic Death Match (EDM) core system.
  • Provide a variety of reporting and analytics, as well as self-service analytics capabilities.
  • Direct the evolution of RIS and MetLife Holdings (MLH) data platforms and solutions.
  • Ideate, design and execute various data science solutions that provide meaningful business outcomes.
  • Establish governance frameworks for data modeling, metadata, data quality and related regulatory compliance.
  • Create D&A-side data owners and data stewards for RIS-related data domains.
  • Fully integrate a global team spanning U.S. and India-based employees.
  • Proactively identify and propose data-driven solutions to business challenges.
  • Master's degree in Computer Science or related quantitative field.
  • 15+ years of progressive experience in data analytics leadership.
  • 10+ years investment products experience, or other consumer financial services experience with similar complexity.
  • 5+ years of experience with complex production MDM systems at retail/consumer products company.
  • Expertise in data engineering, data governance and Data/ML Ops and related software and procedures.
  • Proficiency in SQL.
  • Expertise in Business Intelligence, including the creation and maintenance of custom and standard reporting packages.
  • Proficiency in some related software packages (Tableau, PowerBI, etc.).
  • Experience with Hadoop and MS Azure is a plus.
  • Proven track record of leading analytics teams and delivering business value via creative data solutions.
  • Excellence in stakeholder management and executive communication.
  • Understanding of legacy insurance platforms and modernization initiatives.
  • Knowledge of HIPAA and other relevant consumer data regulations.
  • Comprehensive health plan that includes medical/prescription drug and vision, dental insurance.
  • No-cost short- and long-term disability.
  • Company-paid life insurance and legal services.
  • Retirement pension funded entirely by MetLife.
  • 401(k) with employer matching.
  • Group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance.
  • Employee Assistance Program (EAP) and digital mental health programs.
  • Parental leave.
  • Volunteer time off.
  • Tuition assistance.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service