Children’s Hospital of Philadelphia-posted 3 months ago
$100,000 - $375,000/Yr
Full-time • Senior
Philadelphia, PA
5,001-10,000 employees

The Associate Vice President (AVP), Epic Applications, leads the strategic vision, operational excellence, and innovation agenda for CHOP's Epic portfolio. With deep expertise in clinical, healthcare information management, revenue cycle, and interoperability, this leader champions CHOP's 'Epic First' platform strategy, ensuring seamless integration, optimal performance, and alignment with CHOP's values of compassion, discovery, and excellence. This role is responsible for driving the adoption of new Epic capabilities through structured upgrade planning, and for building strong partnerships across clinical, operational, and research domains to accelerate CHOP's digital maturity. The AVP also serves as a steward of CHOP's data, working hand-in-hand with analytics teams to ensure Epic data is trusted, governed, and actionable—fueling care, research, and equity. In service of our enterprise-wide commitment to innovation and performance, the AVP leads the organization's efforts to achieve Epic Honor Roll status, drive Gold Stars adoption, and co-chairs CHOP's Epic Executive Committee. This leader partners with Epic to ensure CHOP's voice is heard as Epic's future is shaped—while making sure CHOP remains at the forefront of that future.

  • Set and execute the Epic applications strategic roadmap in alignment with the organization’s clinical, operational, and digital transformation goals.
  • Lead enterprise-wide Epic optimization and innovation initiatives, including value-based care models, population health strategies, and patient access improvements.
  • Serve as a key contributor to the enterprise digital strategy, working closely with executive leaders to identify areas where Epic can enable quality improvement, cost reduction, and operational efficiency.
  • Anticipate industry trends and regulatory requirements, proactively assessing the impact of evolving federal, state, and payer mandates on Epic capabilities and readiness.
  • Evaluate and champion emerging Epic tools and functionality, determining fit and readiness for enterprise adoption.
  • Lead Epic-related governance and strategic decision-making bodies, including the CHOP Epic Executive Committee.
  • Promote data-driven decision making by ensuring the Epic application infrastructure supports enterprise analytics, reporting, clinical decision support, and quality measurement initiatives.
  • Collaborate on business development and strategic partnerships, such as Epic Community Connect programs, ACO affiliations, or shared EHR platforms with regional health partners.
  • Ensure technology scalability and sustainability by aligning Epic investments with business and clinical growth plans.
  • Position CHOP as an Epic leader by heading the Epic Ascend Program to ensure that CHOP is staying current with a goal of implementing over 80% of Epic’s new functionality.
  • Foster a culture of digital innovation and transformation within the Epic applications team and across clinical and business departments.
  • Implement and maintain CHOP Epic Standards to promote the use of Epic Foundational workflows.
  • Accountable for building and sustaining a high-performing, future-ready workforce that delivers excellence in Epic application support and innovation.
  • Proactively recruit, onboard, and retain top-tier Epic professionals.
  • Ensure 100% Epic certification for required roles, while investing in ongoing training for emerging Epic functionality.
  • Set transparent goals and performance metrics at the individual and team level.
  • Build a team culture where diverse perspectives are valued and psychological safety is prioritized.
  • Ensure optimal performance, maintenance, and availability of all Epic modules across inpatient, outpatient, revenue cycle, access, and ancillary systems.
  • Lead governance, change management, and intake processes for Epic application changes and projects.
  • Manage the Epic upgrade cycle and coordinate integration with third-party solutions.
  • Sponsor/lead cross-functional and Enterprise-wide clinical and technology projects.
  • Develop and regularly communicate performance metrics to relevant clinical and business leaders.
  • Proactively develop and create communication strategies and methods to effectively convey information.
  • Participate and provide input into the strategic budget, annual IS Budget process, and capital budget.
  • Develop and manage multimillion-dollar Epic application budgets, forecasts, and vendor contracts.
  • Understand and comply with all enterprise and DTS departmental information security policies.
  • Bachelor's Degree in Healthcare, Information Systems or a related field - Required.
  • At least fifteen (15) years of experience in a large academic healthcare institution(s) with a strong working knowledge of healthcare operations - Required.
  • At least fifteen (15) years of experience in the coordination of healthcare projects of medium to large size and complexity - Required.
  • At least ten (10) years managing Epic applications.
  • Proven leadership of large-scale Epic implementations, upgrades, or optimization initiatives.
  • Demonstrated success collaborating with clinical and operational leaders to drive value through Epic - Required.
  • At least five (5) years experience managing technical resources in a fast-paced information services environment - Required.
  • At least two (2) years vendor management experience with Epic and third-party infrastructure/hosting providers - Preferred.
  • Master's Degree in Healthcare, Science, Nursing Informatics, Information Systems, Business, Public, or Healthcare Administration - Preferred.
  • Doctorate in a Clinical Field - Preferred.
  • Project Management Certification (PMP) - Project Management Institute (PMI) - upon hire - Preferred.
  • Salary range: $100,000.00 - $375,000.00 Annually.
  • This job is eligible for an incentive program.
  • CHOP is committed to fair and transparent pay practices.
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