AVP Enterprise Project Management Office (EPMO) – Strategic Initiatives Lead

Voya Financial • Boston, MA

1d

About The Position

The AVP, Enterprise Project Management Office (EPMO) is responsible for providing enterprise‑level oversight and leadership across a portfolio of business and technology initiatives, with primary accountability for strategic initiatives and large, highly complex programs. This role oversees execution across strategic and cross‑business initiatives, ensuring alignment to enterprise priorities, disciplined governance, predictable delivery, effective change adoption, and measurable business outcomes. The AVP operates as a hands‑on, results‑driven leader, combining direct initiative leadership with responsibility for resource management, talent development, delivery excellence, and change leadership. The role partners closely with Business, Technology, Finance, Risk, Communications, HR, and Executive leaders to translate strategy into executable and adoptable change.

Requirements

• 15+ years proven experience as a hands‑on enterprise delivery leader in highly matrixed environments.
• Demonstrated success leading large, highly complex, business‑critical initiatives with significant change impacts.
• Strong understanding of change management principles as integrated into program delivery, not treated as a parallel discipline.
• Ability to coach leaders through resistance, ambiguity, and large‑scale organizational change.
• Strong executive presence; trusted decision partner to senior leaders.
• Deep expertise in program governance, financial management, risk mitigation, and enterprise delivery.
• Exceptional communication, judgment, and stakeholder influence skills.
• Bachelor’s degree required

Nice To Haves

• Master’s degree or equivalent experience preferred.

Responsibilities

• Own end‑to-end execution of enterprise and cross‑business strategic initiatives, from early definition through delivery, stabilization, and value realization.
• Serve as the lead delivery executive for the most complex, high‑risk, or high‑visibility initiatives.
• Ensure initiatives align to enterprise strategy, investment priorities, value targets, and operating constraints.
• Maintain accountability for outcomes—not just milestones.
• Ensure change and adoption planning is embedded in the delivery lifecycle, aligned with technical milestones, decision points, and business readiness activities.
• Proactively assess and manage change impacts, adoption risks, stakeholder readiness, and organizational capacity across initiatives.
• Partner with Business leaders, Communications, HR, and Change practitioners to ensure effective engagement, readiness, and sustainment.
• Ensure leadership and delivery teams clearly understand their accountability for change execution and adoption, while EPMO ensures consistency, visibility, and discipline.
• Incorporate change readiness and adoption measures into health reporting and executive discussions.
• Operate as a hands‑on and results‑driven leader, stepping directly into initiatives when complexity or risk requires.
• Actively coach and mentor Program Managers, Senior Program Managers, and Project Managers on delivery leadership, stakeholder management, escalation, and change readiness.
• Balance direct execution with leadership leverage to drive outcomes at scale.
• Hold direct management responsibility for program and project management resources aligned to Strategic Initiatives.
• Assign talent based on capability, experience, and change complexity, not just capacity.
• Manage performance, development, succession planning, and role mix to ensure sustainable delivery capability.
• Actively manage enterprise delivery capacity to prevent overload and change fatigue.
• Partner with Finance on business cases, forecasting, funding changes, and benefits tracking.
• Ensure delivery decisions consider both financial outcomes and change adoption impacts.
• Challenge scope, sequencing, and delivery approaches when value realization is at risk.
• Reinforce accountability for sustained benefits beyond go‑live.
• Act as a trusted advisor to senior Business, Technology, Finance, and Executive leaders.
• Translate complex delivery and change dynamics into clear options, implications, and recommendations.
• Represent the EPMO in executive, investment, and steering forums.

Benefits

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 5,001-10,000 employees