AVP, Enterprise Applications & Systems

VELOCITY CREDIT UNION•Austin, TX

79d•Hybrid

About The Position

Assistant Vice President, Enterprise Applications & Systems This position is hybrid-remote and requires onsite work at our North Austin, TX headquarters with occasional travel to branch locations. Velocity Credit Union is searching for an innovative and strategic technology leader to join our team as Assistant Vice President (AVP), Enterprise Applications & Systems. In this pivotal role, you will oversee the systems that power our credit union, including our core processing platform, online account opening, loan origination, and automation tools. You will ensure these platforms work together seamlessly to deliver an exceptional experience for both members and staff. You will also lead a talented team of application experts, manage vendor relationships, and guide the design and optimization of a modern, integrated technology ecosystem that supports growth, efficiency, and innovation across the organization. The ideal candidate brings a strong background in banking or financial technology, with a deep understanding of both the business of banking and the technology that makes it possible. This is an opportunity to shape the technology foundation of one of Austin’s most trusted financial institutions. The right leader will be collaborative, forward-thinking, and passionate about transforming complex systems into simple, effective solutions that enhance both member and employee experiences. If you are ready to help build the future at Velocity Credit Union, we want to hear from you. At Velocity, we’re committed to upholding our mission of providing our community with personalized service and unique value as their local banking alternative. We take pride in our work culture, exemplify our core values daily, and stand by the credit union philosophy of People Helping People to continue to drive our vision of making a positive impact on our members and their financial goals. What you’ll do: As the Assistant Vice President, Enterprise Applications & Systems, you will lead a talented team of application administrators and specialists to keep our core and enterprise systems running seamlessly. The AVP, Enterprise Applications & Systems, owns the strategy behind how our platforms connect, ensuring that loan origination, account opening, and automation tools work together to deliver smooth experiences for members and staff. Collaboration will be key as this leader partners across departments to turn business needs into scalable technology solutions that support growth and efficiency. The AVP guides vendor relationships, oversees integrations, and drives innovation by identifying opportunities to streamline processes and improve performance. Most importantly, this role fosters a culture of accountability, teamwork, and continuous improvement that keeps Velocity moving forward. Your Skills:

Requirements

Bachelor’s degree in Computer Science, Information Systems, or related field preferred; equivalent education and experience accepted.
Minimum of eight (8) years’ experience administering enterprise applications (core banking, origination systems, or related platforms) required.
At least five (5) years of supervisory or leadership experience required.
Experience managing application vendors, contracts, and SLAs.
Strong expertise in enterprise application administration, governance, and integration.
Excellent understanding of relational database theory, query languages, and reporting integrations.
Working knowledge of networking protocols (TCP/IP, SMTP, SNMP), Windows operating systems, and application support.
Understanding of security best practices, authentication protocols (MFA, SAML), and regulatory compliance.
Excellent written and verbal team-based communication skills.
Ability to learn and understand business processes related to software application use, internal controls, security, and technology.
Ability to exercise independent judgment to analyze and diagnose systems-related problems and issues in industry-specific applications.
Ability to work in a fast-paced environment with high attention to detail.
Effective time management skills include prioritizing responsibilities and organizing work tasks.
Ownership of the customer experience through issue resolution.
Adaptable to a productive team environment where knowledge is shared, and feedback and coaching are welcomed.

Responsibilities

Lead a talented team of application administrators and specialists to keep our core and enterprise systems running seamlessly.
Owns the strategy behind how our platforms connect, ensuring that loan origination, account opening, and automation tools work together to deliver smooth experiences for members and staff.
Partners across departments to turn business needs into scalable technology solutions that support growth and efficiency.
Guides vendor relationships, oversees integrations, and drives innovation by identifying opportunities to streamline processes and improve performance.
Fosters a culture of accountability, teamwork, and continuous improvement that keeps Velocity moving forward.