AVP, Credit Sales Manager - Raleigh, NC

Synchrony

1d•Hybrid

About The Position

This field sales position is responsible to sell Regional & Club-level client leadership on the benefits of our products so that they will in turn drive product engagement and in club execution to accomplish/exceed credit goals. Position would be required to maintain relationships through effective and timely communication, attending market/store meetings, develop in store product execution strategies/action plans, and ensure regional strategies are effectively rolled out to clubs. This role will cover a territory that includes Raleigh, Fayetteville and Wilmington, NC. Position to be based in a home office in North Carolina and requires significant travel to Raleigh, Fayetteville and Wilmington, NC. areas. Company car is provided. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. We’re on a mission to build a future where every ambition is within reach. We’re doing this by creating financial and technology solutions that move people forward. When you join us, whether you work in an office or from your home, you’ll experience support and encouragement at all levels of the organization— you’ll be provided with the tools and technology to grow your career here.

Requirements

Bachelor’s degree and 3+ years’ experience working in the Financial Services Field or Retail Store Management
Or in lieu of completed degree, HS diploma/GED and 5+ years' experience working in the Financial Services Field or Retail Store Management
Minimum of 3 years of field or outside sales experience
Minimum of 2 years Client Relationship Management experience
Minimum of 2 years’ Experience developing presentations and pitching to all levels of management
Proficiency with MS Word, Excel, and PowerPoint
Willing to travel up to 75% of the time
Must live in territory
Must be 18 years or older
Must have a high school diploma or equivalent
Must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
Must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles
Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles
Employees, level 8 or greater, must have at least 18 months’ time in position before they can post
All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations)
Legal authorization to work in the U.S. is required

Nice To Haves

Excellent negotiation and client relationship skills
Openness to coaching and ability to learn quickly
Customer focused mindset with ability to respond quickly to customer needs
Exceptional interpersonal communication skills (written, oral, nonverbal)
Private Label Sales and Marketing experience will be a plus
Strong finance business/industry acumen

Responsibilities

Drive application volume to meet/exceed goals - measured as percent increase to Op Plan
Exceed customer satisfaction by meeting/exceeding established Client Satisfaction survey target goals
Enhance implementation of in-store marketing programs; conduct on-going training
Develop credit awareness programs with store/market management
Audit signage, point of sale material for compliance purposes and communicate issues accordingly
Support Client Program Manager and client team initiatives
Compile and present results of on-going credit programs; manage travel and marketing budgets
Attend/support store opening and relocation events
Develop and maintain key external client relationships at store, market, and regional levels
Maximize/leverage credit support and commitment at store level
Develop annual marketing plan for stores to support business goals
Perform other duties and/or special projects as assigned