AVP, Claims Product Management

Berkley•Manassas, VA

10d

About The Position

The AVP of Claims Product Management will lead a team of Product Managers responsible for the enterprise claims platform. This role involves overseeing the strategic alignment of our claims technology team to our business goals, as well as the execution and measurable realization of those goals. The AVP will act as a liaison between the business and IT, ensuring effective communication and collaboration Single point of accountability to enterprise claims leader What We Offer: An engaged and supportive leadership team. Opportunities for professional growth and development. Competitive salary and benefits package. A collaborative and innovative work environment.

Requirements

Minimum of 10 years of experience in the insurance industry, with a focus on claims management.
Proven experience managing a team of Product Managers and Business Analysts.
Strong understanding of the claims life cycle and the insurance ecosystem.
Excellent communication and interpersonal skills.
Demonstrated ability to lead cross-functional teams and manage complex projects.
Experience with agile methodologies and product management tools.
Bachelors Degree in Computer Science, Information Technology, Information Systems, or a related discipline.
Equivalent experience and/or alternative qualifications will be considered.

Responsibilities

Lead and mentor a team of Product Managers and Analysts.
Foster a collaborative and high-performance team environment.
Provide guidance and support to team members in their professional development.
Oversee all changes to the claims system, ensuring they align with business objectives.
Act as the key link between our strategic direction and tactical execution.
Serve as the primary point of contact for the business regarding the claims system.
Facilitate the sharing of ideas and address issues promptly.
Enable stakeholder engagement and form power user groups.
Inform the Claims Steering Committee on top initiatives and critical issues.
Lead a Lean Portfolio Management team alongside Engineering and Delivery Leaders, and a small number of Claims Business Owners to prioritize work.
Engage with claims teams and management to understand their objectives.
Identify and implement effective short- and long-term solutions.
Uses quantitative and qualitative information to form opinions on which initiatives will drive the greatest enterprise value.
Identify opportunities to streamline and automate manual processes.
Collaborate with claims power users to enhance existing procedures.
Build and maintain strong relationships with stakeholders across the organization.
Ensure alignment between business needs and IT capabilities.