AVP, Claims General Liability

Zurich Insurance Company • Atlanta, GA

74d • $113,100 - $185,100 • Hybrid

About The Position

Zurich is currently seeking an AVP to direct and oversee the operations of our Claims General Liability leadership team. We're seeking an inspiring and dynamic leader to guide and support a high-performing team of Managers and Claims Professionals within our General Liability Specialty Team. In this pivotal role, you'll oversee claim operations across Captives, Excess & Surplus, and Direct Markets. This leader will partner with the other AVPs within the line of business to help develop, support and drive key initiatives and strategies. They will also work on National Projects on behalf of the line of business and serve as a subject matter expert to the underwriting team regarding product developments or enhancements to provide support and guidance and ensure compliance with regulatory policies. The successful candidate will coordinate the work activities of the team and has responsibility for performance, development and coaching of staff to maximize contributions and drive employee development and operational improvements. This position has clear and distinct accountability for business results and manages internal and external customer relationships.

Requirements

• Juris Doctor and 8 or more years of experience in the Claims area OR Bachelor's Degree and 9 or more years of experience in the Claims area OR High School Diploma or Equivalent and 11 or more years of experience in the Claims area.
• 3 or more years of management experience.
• Customer service experience.
• Experience with Microsoft Office.
• Knowledge of insurance legal statutes and procedures.
• Travel 25% or more.

Nice To Haves

• Expertise in Primary General Liability Claims, Captives, Excess & Surplus, and Direct Markets.
• Experience with leading leaders.
• Experience with change management tools/methodologies.
• Strong strategic thinking and problem-solving abilities.
• Ability to build strong relationships and establish rapport.
• Successful implementation of process changes.
• Negotiation experience.
• Experience collaborating across work groups.
• In-depth knowledge of the insurance industry, claims, and the insurance legal and regulatory environment.
• Excellent communication skills.
• Analytical skills.
• Advanced Degree.
• AIC.
• SCLA.
• CPCU.

Responsibilities

• Oversee claim operations across Captives, Excess & Surplus, and Direct Markets.
• Partner with other AVPs to develop, support, and drive key initiatives and strategies.
• Work on National Projects on behalf of the line of business.
• Serve as a subject matter expert to the underwriting team regarding product developments or enhancements.
• Coordinate work activities of the team.
• Manage performance, development, and coaching of staff.
• Ensure compliance with regulatory policies.
• Manage internal and external customer relationships.

Benefits

• Comprehensive employee benefits package for employees and eligible dependents.
• Competitive compensation.
• Short-term incentive bonuses and merit increases.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees