AVP - Audio Visual and Voice Systems Engineer

Moody's • New York, NY

112d • $141,200 - $225,800

About The Position

At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Requirements

• 8+ years in an engineering role, with a focus on AV systems and infrastructure.
• Proven experience in AV design engineering, including implementation, build, and maintenance.
• Strong understanding of AV design principles aligned with AVIXA standards.
• Hands-on experience with MS Teams MTR, Zoom Phone, and conference room AV technology.
• Familiarity with digital signage platforms such as Appspace.
• Experience with AudioCodes Session Border Controllers and telephony systems.
• Proficiency in backend configuration and technical specifications for AV projects.
• Ability to author or contribute to CAD drawings for AV designs.
• Solid understanding of SIP, VoIP, MPLS, AVoIP, SBCs, PRIs, and related protocols.
• General knowledge of DNS, Active Directory, SCIM provisioning, authentication protocols (SAML, etc.).
• Familiarity with SSO platforms (OKTA/Entra) and VPN split tunneling.
• Prior experience in financial services and M&A environments is a plus.
• Technical or undergraduate degree in a relevant field.

Nice To Haves

• MS Teams Admin certification (preferred)
• AVIXIA, CTS and CTS-D certifications.
• Demonstrable completion of MS Teams Learning courses.
• Experience using ITSM tools for incident and service management.

Responsibilities

• Design and engineer AV solutions for conference rooms, real estate projects, and digital signage platforms.
• Lead technical solutions for environments including MS Teams MTR, Miro, Trello, Nice InContact, Appspace, AudioCodes, and eFax.
• Own and drive AV and voice platform architecture, implementation, and optimization.
• Contribute to planning, assessment, and execution of digital initiatives within AV and voice domains.
• Perform peer reviews and serve as a technical escalation point for engineering and operations teams.
• Collaborate with Information Security to implement secure architectures beyond traditional network boundaries.
• Produce recurring analytics and usage reports for AV and voice environments.
• Manage and resolve escalated incidents and reduce technical debt in legacy systems.
• Engage with vendors to understand product roadmaps and prepare Moody's for upcoming changes.
• Regularly meet with internal partners to gather feedback and implement voice-of-customer updates.
• Support cross-functional collaboration with teams such as Cyber Security and Global Real Estate.

Benefits

• Medical, Personal Accident, Life Insurance and Time Off.

What This Job Offers

• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree