Aviation Security Control Center (ASCC) Manager, Global AvSec

Amazon•Erlanger, KY

11d•Onsite

About The Position

Amazon is looking for an experienced risk leader for our Aviation Security Control Center (ASCC) in Erlanger, KY, who has specific expertise in security and global intelligence. You'll work at Amazon Air's Network Control Center (NCC), reporting to the Senior Manager, ASCC. The ideal candidate will have experience in intelligence analysis, critical incident management, commercial aviation, or drone operations. You'll manage end-to-end coordination during large-scale events, security incidents, and air carrier escalations. You'll also produce and share tactical and strategic intelligence with our Aviation Security teams, Amazon Air leadership, Prime Air leadership, and our contracted aircraft operators to enable operations in new locations or during volatile conditions. This position requires shift work, including nights, weekends, and holidays. You must be able to make sound decisions under pressure and handle sensitive threat information appropriately. If you're ready to play a key role in safeguarding Amazon's expanding aviation network, we want to hear from you. As an ASCC Manager, you'll be the go-to person for global aviation security. Your day revolves around managing incidents that could affect our operations, people, or brand. You'll start by reviewing incoming reports from the field. When an issue arises, you'll gather details, coordinate support, and create a situation report for leadership. You may need to facilitate meetings to ensure all relevant teams are involved and aligned. Between incidents, you'll monitor open-source intelligence for potential aviation/drone related threats. You'll develop assessment products to support security decisions across our aviation network. This could involve analyzing regional threat trends or evaluating risks for new locations. Throughout your shift, you'll work closely with the global and regional risk and resilience teams to maintain consistent reporting and response protocols. Your role also extends to strategic initiatives. You might develop new standard operating procedures, create assessment frameworks, or design reporting mechanisms to enhance our security capabilities. In this dynamic position, you'll blend rapid incident response with long-term security planning, playing a crucial role in safeguarding Amazon's aviation operations. Welcome to the Aviation Security Control Center (ASCC) - the nerve center of Amazon's aviation security operations. We're a team of security and intelligence specialists who protect Amazon's growing air network around the clock. We support AvSec, Amazon's aviation security organization, built on four pillars: Security Management Systems Programs and Quality Assurance Security Operations Credentialing Our mission? To keep Amazon's aviation operations running safely and securely. We do this by developing best-in-class security procedures, implementing smart solutions, and constantly improving our processes. Think of us as the guardians of Amazon's skies. We work behind the scenes to protect our people, assets, and brand while ensuring millions of packages reach our customers safely every day. If you're passionate about aviation security and love solving complex challenges, you'll fit right in with our team.

Requirements

Bachelor's degree or equivalent
4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience
Experience handling confidential information
Experience in intelligence analysis, critical incident management, commercial aviation, or drone operations
3+ years of program requirements definition and data and metrics leveraging to drive improvements experience
Pass DHS, TSA and U.S. Customs and Border Protection security screenings
Qualify for unescorted Airport SIDA (Security Identification Display Area) access
Have no history of DOT drug/alcohol violations or test refusals
Pass pre-employment drug testing

Nice To Haves

Professional auditing qualification, or similar risk or compliance credentials
Experience with SQL and Excel
Experience in a Security Operations Center environment
Experience in GIS, OSINT best practices, risk management strategies and analytical methodology.

Responsibilities

Manage security incidents and provide guidance to teams in the field during crisis
Analyze threats and provide concise intelligence to decision-makers
Work independently during your shift while supporting the broader ASCC team
Handle sensitive information with care
Make sound decisions under pressure
Work 10-hour shifts, including nights, weekends, and holidays
Gather and process threat related intelligence from multiple sources
Evaluate the reliability of incoming information
Identify new security risks and develop solutions
Create intelligence reports and maintain secure records
Connect new intelligence with ongoing investigations
Travel occasionally (less than 10% after training)