Aviation Part 135 General Manager

Kalitta Charters LLC-posted 21 days ago
Full-time • Manager
Onsite • Ypsilanti Charter Township, MI
251-500 employees
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Kalitta Charters is seeking a consistently hard-working, hands-on General Manager (GM) who is committed to reliable quality service, building strong customer relationships, and leading high-performing teams. This role is the driving force behind service excellence and financial growth in Ypsilanti, MI. The General Manager's two most important responsibilities are but are not limited to: Maintaining uncompromising quality assurance in all operations. Upselling and expanding Kalitta Charters' services to existing customers. The General Manager will be accountable for operational excellence and revenue growth at Willow Run Airport. Success in this role comes from ensuring Kalitta Charters' high-quality standards are consistently met and actively developing client relationships that drive up selling opportunities. GM also oversees staffing, training, safety compliance, and day-to-day operations, but quality assurance and upselling are the top priorities.

  • Quality Assurance (Top Priority)
  • Revenue Growth & Upselling (Second Priority)
  • Safety and Compliance
  • Operational Leadership
  • Training and Development
  • Administrative & Financial Management
  • Visible and Active Leadership
  • Availability
  • Bachelor’s degree in aviation related field
  • Minimum of 3 years of experience in a leadership role within Part 135 Operator.
  • 5 years managerial experience with focus on safety, operations, and client relations.
  • In-depth knowledge of FAA regulations, Part 135 Operations, pilot regulations, and aircraft maintenance processes.
  • Proven success in quality assurance, audits, or customer service management.
  • Experience in upselling or business development within an operations-heavy role.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to travel consistently and manage multiple functions effectively.
  • Proficiency in understanding financial reports and P&L.
  • Candidate should be motivated, resourceful, energetic, organized, and able to manage and be managed
  • Candidate must be reliable, punctual and flexible
  • Candidate must be able to multi-task, respect and maintain confidentiality
  • Candidate must be ethical, trustworthy with sensitive information
  • Candidate must be service oriented and able to work at a fast pace and handle stress and problematic issues well with a good attitude
  • Candidate must be able to communicate effectively and work within a team-focused environment
  • Candidate must be respectful of diverse populations and cultures
  • Candidate must have an outgoing personality with expertise at developing relationships
  • Must be available full-time
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • A Valid Unrestricted Driver’s License Required
  • Short Term
  • Employee Assistance Program (EAP)
  • Basic Life Insurance with Accidental Death & Dismemberment Insurance
  • Travel Assistance Program
  • Fidelity 401K with match
  • Additional Elective Benefits:
  • BCBS – Medical 500 PPO and 1000 PPO options, Dental PPO, Prescription starting after 60 days
  • EyeMed - Vision
  • Flexible Spending Account – Medical and Dependent Care
  • Long Term Disability
  • Life Insurance for Employee, Spouse, and Child
  • Accident and Critical Illness Insurance for Employee, Spouse, and Child
  • Hospital Indemnity for Employee, Spouse, and Child
  • Met Law Coverage
  • Nationwide Voluntary Pet Insurance
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