Avian & Exotics Veterinary Assistant, GCVS
About The Position
Are you ready to play a pivotal role in the world of veterinary care? Do you thrive in fast-paced environments where no two days are the same? If you’re a highly organized, compassionate, and energetic individual with exceptional collaboration skills, we want you to join our team at Gulf Coast Veterinary Specialists (GCVS) as an Avian & Exotics Veterinary Assistant. Gulf Coast Veterinary Specialists (GCVS) is a leader in specialized care for companion animals, known for excellence and collaboration with the veterinary community. Our state-of-the-art facility and expert team provide top-tier care across a range of specialties, including emergency, cardiology, oncology, neurology, surgery, and more. Join us and make a difference in the lives of pets and their families every day. The Avian & Exotics Veterinary Assistant will be expected to provide compassionate and gold standard of care to all GCVS patients. The expectation will be to monitor and treat patients and keep detailed records during hospitalization or visits. The assistant must have good communication skills with doctors, CPC’s, management, and their peers to perform the work as delegated and produce quality results. This position requires dependable, organized, high-energy individual who can handle multiple tasks at one time in a high stress, fast paced environment.
Requirements
- High School diploma is required, Associate's degree (A. A.) or Bachelors is preferred; or related experience and/or training; or equivalent combination of education / experience.
- Experienced Veterinary Assistants with at least 2 years of experience preferred
- Excellent communication and interpersonal skills.
- The ability to thrive under pressure and make informed decisions in fast-paced situations.
- A genuine passion for animal care and a commitment to patient well-being.
- Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus!
- Knowledge of principles and processes for providing client services. This includes evaluating client needs, meeting quality standards, providing an exceptional client experience, and evaluation of client satisfaction.
- Knowledge of administrative and clerical procedures, including word processing, designing forms, maintaining files, dictation and transcription, communicating via email, and the use of computer programs to manage and maintain client and patient information.
- Knowledge of basic drug usages, generic and brand names, possible side effects/reactions for the more common drugs, and controlled substances protocol.
- Using social perceptiveness to be aware of others’ reactions and understanding why they react as they do. Ability to modify approach as appropriate.
- Knowledge of clinic procedures in support of streamlining clients’ experiences with us and patient care protocols.
Nice To Haves
- Certified Veterinary Assistant (CVA) preferred
- Prior experience with exotics/wildlife is preferred.
Responsibilities
- Discharge patients
- Educate Clients about medications and care at home
- Provide Financial Estimates
- Inform Client about Payment Methods
- Invoice all patient services
- Put Client and Patient into the Exam Room
- Obtain Weight on Patient
- Provide Doctor with all pertinent Medical History
- Generate and Explain Financial Estimate
- Admit Patient into Hospital when necessary
- Fill Prescriptions if needed
- Get permission from clients for diagnostics or procedures when requested
- Return Client Calls in order of priority
- Relay messages and lab results to doctor
- Call Clients back with Doctor’s response
- Call Pharmacies with prescriptions if needed
- Handle “Cold Calls” with Estimates for potential New Patients
- Contact Referring Veterinarian’s office
- Stocking and cleaning in all common areas
- Assisting with laundry, washing dishes, sweeping, mopping, etc. as needed
- Disinfecting all equipment after each patient
- Collection of samples for lab submission
- Submitting, running, reviewing and interpreting lab tests and cytology's
- Placing IV catheters
- Administering medications
- Inducing, maintaining, and recovering patients from anesthesia
- Assisting in procedures such as CT, ear washes, allergy testing, biopsies, laser procedures, etc.
- Attend all mandatory Staff meetings and Staff training
Benefits
- 401(k) with matching
- Health, Dental, and Vision insurance
- Health Savings Account (HSA) / Flexible Spending Account (FSA)
- Life and Disability insurance
- Paid Time Off (PTO) and Holidays
- Employee Assistance Program and Discounts (including Pet Discount)
- Professional development and tuition assistance
- Uniform stipend
- Retirement plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
