Aveda Salon Development Partner - VT/NH/ME

The Estée Lauder Companies • Dummerston, VT

318d • $75,200 - $112,800

About The Position

The Salon Development Partner (SDP) drives the growth of Aveda Salons by promoting the Aveda lifestyle, coaching salon leadership, and supporting the achievement of sales and revenue targets. They implement brand initiatives, grow brand equity, and manage product sales, inventory, and service offerings. The SDP builds strong relationships with salon owners, hairdressers, and spa therapists through effective account management, event support, and territory routing. They oversee the opening and training of new salons, conduct in-salon training, and assess the salon team's progress. The SDP also provides feedback on sales, develops growth plans, and recruits new salons to the brand.

Requirements

• 3-4 years of experience leading/managing sales and customer development, preferably in the Salon/Beauty industry.
• Ability to maximize volume and revenue in accounts by utilizing fact-based selling methods.
• Ability to build and maintain strategic partnerships with customers & COE functions, driving customer satisfaction through superior service and execution.
• Knowledge allowing activation of local and national initiatives and promotions to build brand development and maximize brand performance.
• Solid understanding of sales, product knowledge, events, operations, and retail culture.
• Deep understanding of the salon industry and its current trends.
• Ability to see problems and develop action plans to get past them (i.e., inventory/stock issues).
• A history of demonstrated results through strategic thinking.
• Charismatic individual with strong negotiation and communication talents.
• Ability to work in a fast-paced collaborative environment with multi-unit management skills.
• Availability to work key business hours including weekends.
• Must have valid driver's license to operate an ELC fleet vehicle.

Responsibilities

• Identify and convert new business to strengthen market share.
• Develop salon teams through high touch engagement, consistent quality salon/institute visits, and product engagement trainings.
• Achieve sales and productivity goals and brand sales objectives. Lead quarterly Salon Opportunity Action Planning with salons.
• Manage/lead/influence salon teams in sell-through of products and services, utilizing excellent customer service, and quantifying the team's ability to meet and/or exceed sales goals.
• Utilize and demonstrate solid understanding of sales, product knowledge, events, operations, the retail market, and the salon industry to keep the business and the team moving forward.
• Focus on capturing consumer insights/sales trends/traffic patterns, using learnings to influence optimization of the field operation.
• Assess incorporation of skills and techniques taught to staff, and their use in overall sales performance.
• Observe and provide feedback to salon partners regarding performance.
• Communicate sales goals and client engagement strategy.
• Proactively identify inventory/stock issues which may inhibit business.
• Partner with salons/institutes to create in-salon events, using learnings to maximize effective sell-through of the marketing calendar.
• Educate salon owners/operators and artists on AVEDA values and lifestyle.
• Deliver effective sales by modeling, observing, and providing feedback to ensure effective delivery of sales techniques for varying consumer profiles.
• Promote Aveda hair color and hair/spa treatments to increase Aveda services in salons.
• Drive brand education by ensuring staff is well-versed in brand mission, differentiation, and assortment.
• Deliver brand trainings to dedicated salon staff on product knowledge, service experiences, selling, and leadership skills.
• Maintain and build strong relationships with new and existing salon owners and teams.
• Create and maintain strategic salon/institute partnerships with new salons partners.
• Develop good working relationships with partner salon teams to recognize opportunities consistent with the company's strategic direction.

Benefits

• Health insurance coverage
• Wellness and family support programs
• Life and disability insurance
• Retirement savings plans
• Paid leave programs
• Education-related programs
• Paid holidays and vacation time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Chemical Manufacturing