Avalon 12 - Team Member - $14hr

Regal Cinemas • Alpharetta, GA

279d

About The Position

Team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service. Team members may be scheduled to work in the Box Office, Concession Stand, or as an Usher. Team members must act as a representative of Regal in a way that is consistent with our mission statement and policies; including regular and consistent attendance, handling of emergency situations when called upon to do so, general cleaning duties, and compliance with our company dress code.

Requirements

• Completion of cast certification program as a cast member and as box office cashier or progress towards completion required
• If the theatre sells alcohol, completion of any legally required state or local training and obtaining the required certificate is necessary
• Good public speaking skills and effective listening
• Ability to perform calculations with speed and accuracy
• Ability to identify problems, gather relevant data, and evaluate information
• Excellent communication skills with customers, co-workers and management

Responsibilities

• Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers' checks, gift cards and redeemed discount tickets, passes and coupons
• Up selling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX)
• Promoting the Regal Crown Club program
• Ensuring tickets are sold in accordance with the MPAA rating system and company policy
• Responding to phone calls and questions from guests in a manner that is consistent with our guest service philosophy
• Operating POS system for concession, including handling of cash drawer and concession stock inventory
• Operating, preparing and cleaning of all concession related equipment
• Complying with all local, state and federal food safety laws
• Ensuring required alcohol certification and training are current where applicable
• Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums
• Inspecting backpacks and packages when applicable
• Managing crowd control and assisting guests in finding seats in auditoriums when necessary
• Conducting in theatre inspections to monitor picture and sound quality
• Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium

Benefits

• Free movie passes and discounted concessions at any Regal location
• Eligibility to participate in 401(k) retirement plan with company match after reaching age of 21 and completing six months of service

What This Job Offers

• Industry: Motion Picture and Sound Recording Industries
• Number of Employees: 5,001-10,000 employees