AV Technician
About The Position
We are working with a top-tier residential integration company in the Chicago area focused on delivering intuitive, sophisticated smart home experiences. Privately held and family-oriented, this integrator is known for its warm team culture, cutting-edge technology, and commitment to training and developing future leaders in the AV industry. Why Join Us? Hands-On Learning : You'll train alongside seasoned technicians, mastering repeatable service processes and growing your technical toolkit. Supportive Team Culture : No egos—just collaboration, mentorship, and shared pride in doing things the right way. Career Growth : This role is structured to help you build independence in servicing Control4 and Savant systems within months. Comprehensive Benefits : Full health insurance, 401(k) with 4% match, up to 4 weeks of PTO, paid holidays, and gym access. Role Overview As an AV Technician, you will support the service team by assisting with troubleshooting, maintenance, and repair tasks for existing smart home systems. This is an ideal opportunity for someone with basic wiring or install experience who is eager to specialize in the service side of the AV industry.
Requirements
- 2–4 years of AV cabling or basic install experience (retrofit or new construction).
- Familiarity with smart home systems like Control4, Savant, or similar is highly preferred.
- Self-motivated, punctual, and eager to learn.
- Strong communication skills and client-facing professionalism.
- Valid driver’s license and reliable transportation.
Nice To Haves
- Any hands-on Control4 or Savant experience.
- Previous experience in AV support or helpdesk roles.
Responsibilities
- Assist in diagnosing and resolving client system issues (remotely and in-person).
- Support the lead service technician on site visits.
- Maintain service records and uphold high standards for system uptime and functionality.
- Learn and adopt standard service processes with a path toward independent assignments.
Benefits
- Full Health Insurance Coverage (HMO and PPO options)
- 4% match on 401k retirement plan
- Up to 4 weeks of PTO
- Company Holidays and Personal Days
- Access to an on-site gym for all employees
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
