AV Technician I

Astreya • San Francisco, CA

1d • $17 - $27 • Onsite

About The Position

What this Job Entails: The AV Technician I will join our expanding team onsite with one of our global clients. The hire will be given the opportunity to work with some of the most innovative technologies in the world. The AV Technician I will provide support for corporate AV/VC environments, and will confidently and quickly analyze problems using technical diagnostic skill sets, in order to effectively support and resolve issues. Technical responsibilities include high profile event support, audio, video, conferencing technology, projects, maintenance, support. Traveling to various client offices on occasion is required. Scope: Follows established procedures on routine work Requires detailed instructions Your Roles and Responsibilities: Assist with installation of all AV equipment and displays to include: audio and video conferencing equipment, distributed audio, digital signage, control systems and all presentation systems. Help perform installation of structured cabling to include pulling, terminating and testing cat5e/6, video, RGB, HDMI, DVI and audio cables. Ensure that SLAs and daily deliverables are met including ticket updates Upload Crestron control programs to control processors and work with remote program team on control system certification. Assist with inventory, including weekly/monthly stock levels, returning product (RMA) and inventory DOA issues. Follow all policies, standards or safety guidelines that client requires Assist with problem solving and troubleshooting of any issue that may arise during an installation. Perform equipment setups, breakdowns and troubleshoot issues during events. Perform all necessary pre-event checks as required. Help liaise with cross-functional teams and internal users before and during events. Interface with end users and vendors to address requests and requirements. Assist in identifying and solving issues that impact client conference rooms. Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Requirements

• High school diploma or general education degree (GED) and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience
• Ability to think and work independently
• Strong understanding of wiring and termination skills as well as proper installation techniques of all AV equipment
• Excellent written and oral communication skills and strong customer service skills
• Understanding of reading/understanding architecture, electrical, structural & AV systems drawings
• Ability to work day, evening or weekend shifts and travel to support a distant event if required
• Must have valid driver’s license and safe driving record

Responsibilities

• Assist with installation of all AV equipment and displays to include: audio and video conferencing equipment, distributed audio, digital signage, control systems and all presentation systems.
• Help perform installation of structured cabling to include pulling, terminating and testing cat5e/6, video, RGB, HDMI, DVI and audio cables.
• Ensure that SLAs and daily deliverables are met including ticket updates
• Upload Crestron control programs to control processors and work with remote program team on control system certification.
• Assist with inventory, including weekly/monthly stock levels, returning product (RMA) and inventory DOA issues.
• Follow all policies, standards or safety guidelines that client requires
• Assist with problem solving and troubleshooting of any issue that may arise during an installation.
• Perform equipment setups, breakdowns and troubleshoot issues during events.
• Perform all necessary pre-event checks as required.
• Help liaise with cross-functional teams and internal users before and during events.
• Interface with end users and vendors to address requests and requirements.
• Assist in identifying and solving issues that impact client conference rooms.
• Other duties as required.

Benefits

• Astreya offers comprehensive b enefits to all Regular, Full-Time Employees, including: Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through UHC Nationwide Vision provided by UHC Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program provided by Goomi Group Employee Assistance Program Wellness Days 401k Plan Basic and Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees