The AV Technician maintains AV technology and assists users to ensure consistent performance. Responsibilities include testing and configuring systems, coordinating repairs, training users, collaborating across departments, and providing feedback across the Audio-Visual department for system improvements. As a frontline support position, the Audio-Visual Technician ensures meeting spaces and AV systems are reliable and user-friendly, conducts daily readiness checks, provides live support for meetings and events, sets up equipment, troubleshoots issues, and documents resolutions. This position requires strong customer service skills, and technical aptitude.