AV Systems Specialist

Communications Engineering Company • Urbandale, IA

10d

About The Position

Lead the physical installation of communications systems on all assigned projects. Work alongside the project team to ensure safety and quality objectives are met by adhering to industry codes, standards, and best practices.

Requirements

• 5+ years of AV or low-voltage technology experience within CEC or a similar integrator.
• 1+ years of leadership or project lead experience within AV industry.
• Proficiency in at least two AV technologies (e.g., video conferencing systems, audio DSP programming, control system configuration).
• Strong communication and customer service skills.
• Knowledge of AV systems, including audio processing, video distribution, displays, projectors, conferencing platforms, control systems, and network integration.
• General construction knowledge including cable pathways, mounting structures, and electrical coordination.
• PC proficiency (Windows environment); familiarity with Excel, CAD, and AV-specific software (e.g., Dante Controller, Crestron Toolbox, Extron Global Configurator) preferred.
• Problem solving, creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
• High level of integrity and dependability with a strong sense of urgency and results-orientation.
• The employee is required to be able to climb ladders up to 12 feet high or be in a lift to extended heights.
• The duties of this job require the employee to effectively speak and understand English language communications.
• The employee is required to stand, walk, climb, sit and use hands and fingers.
• Lifting of objects is required, up to 50lbs.
• Reaching, grasping, and carrying activities are also required.
• Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and the ability to adjust focus.
• The noise level in the work environment is usually moderate.
• Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations.

Nice To Haves

• 2 industry certifications (CTS, CTS-I, CTS-D, or related AV/IT credentials).
• 3 safety-related certifications.
• Industry certifications and training may be obtained during the first year of employment to meet requirements.

Responsibilities

• Executing Project Plan: Follow and lead daily work plans, ensuring safe work practices and compliance with AV installation standards. Perform system installation, cable termination, equipment rack build, display mounting, projector alignment, and signal routing per specifications. Conduct quality assurance checks to verify AV performance and functionality. Document and communicate changes in scope of work (SOW) to Project Lead/Manager and adjust installation plan as required. Mentor junior technicians on AV best practices, proper installation methods, and troubleshooting techniques. Complete system commissioning, basic programming, device configuration, and network connectivity as assigned. Prepare punch lists, test all AV components, coordinate end-user training, and finalize as-built documentation.
• Project Information Review: Review AV project documentation, drawings, and schematics with key personnel to address questions, unknowns, and technical details as required.
• Project Planning: Evaluate potential AV system challenges, site conditions, and equipment requirements. Coordinate resources, site access, PPE requirements, and AV gear with Project Manager as needed.
• Project Review with Customer: Review AV system design, functionality, schedule, and integration plan with customer. Participate in site walk-throughs to confirm equipment locations, cable pathways, and identify safety hazards.
• Project Kick-Off Meeting: Confirm understanding of the AV project scope and milestones. Review installation timelines, deliverables, and system testing procedures.
• Closing the Project: Lead customer walk-throughs, verify AV system performance, obtain customer sign-off, and ensure project fulfillment.
• Post Project Meetings: Provide feedback to Project Manager on AV installation processes, tools, and best practice improvements. Recommend solutions to Sales and Engineering for system design enhancements.
• Service: Support AV service tickets as assigned. Participate in on-call rotation for troubleshooting and urgent AV support needs.
• Other Duties as Assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees