AV Support Technician
About The Position
Under general supervision, the Audio Visual (AV) Support Technician supports complex AV systems from inception through operations at all Metropolitan Library System (MLS) locations. Supports conference room and auditorium setup and operations, presentation and/or sound system setup and operations, and video conferencing system setup and operation. Works closely with the Information Technology (IT) team for configurations and support; works with staff and guests to maximize the use of the AV systems and applications. Monitors, maintains, and supports AV operations, including ensuring connectivity, maintenance, and testing of equipment. Handles all AV responsibilities, including entering, escalating, and closing AV-related help desk tickets promptly. This position will be assigned to the Ronald J. Norick Downtown Library, which is located at 300 Park Avenue in Oklahoma City, OK. However, the person in this position may travel to all locations throughout the organization, as needed. This position currently requires availability to work all hours the library is open, including days, evenings, and weekends. The current need for this position requires specific availability to work Monday to Friday from 8:00 to 4:30 pm. Hours are subject to change in accordance with the needs of the department. The hiring salary for this position is $21.79 hourly. This is a full-time position working 40 hours per week. This position is not classified as exempt from the federal Fair Labor Standards Act. This position is classified as safety-sensitive.
Requirements
- Associate degree in computer science, film and video Production, audio-visual technology, or a related field; and Two years of experience in an AV support or AV operations role
- High School diploma or GED; and Three years of experience in an AV support or AV operations role
- Valid State Driver's License
- Current motor vehicle insurance
- Acceptable Driving Record as defined in the Driver Safety Procedures
Nice To Haves
- Bachelor’s degree in computer science, film and video production, audio-visual technology, or a related field and one year of experience in an AV support or AV operations role
- One year of field experience supporting one or more of the following systems: QSC, Crestron, Extron, or AMX.
Responsibilities
- Supports complex AV systems from inception through operations at all Metropolitan Library System (MLS) locations.
- Supports conference room and auditorium setup and operations
- Supports presentation and/or sound system setup and operations
- Supports video conferencing system setup and operation.
- Works closely with the Information Technology (IT) team for configurations and support
- Works with staff and guests to maximize the use of the AV systems and applications.
- Monitors, maintains, and supports AV operations, including ensuring connectivity, maintenance, and testing of equipment.
- Handles all AV responsibilities, including entering, escalating, and closing AV-related help desk tickets promptly.
Benefits
- Health benefits that include medical, dental, vision and prescription coverage paid in full for Employee-only coverage (Family coverage available)
- Flexible Spending Accounts
- Vacation Leave @ 8 hours per month
- Sick leave @ 8 hours per month
- Twelve paid holidays (subject to date of hire)
- Defined Contribution (retirement) plan where employee contributes 6% and is matched at 10% (required participation for full-time employees)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
