AV Services Technician

Applied Video TechnologyPhiladelphia, PA
5dOnsite

About The Position

About Applied Video Technology, Inc.: Applied Video Technology, Inc. (AVT), headquartered in Kimberton, PA, is a leading integrator of professional audio-visual and broadcast systems. With over 30 years of experience, AVT delivers high-quality AV solutions to clients across education, corporate, government, and house of worship sectors. We're seeking a skilled AV Services Technician to support a key client based in Philadelphia, PA. This is an excellent opportunity for an AV professional who excels in field service work and enjoys solving real-time challenges in dynamic environments. Position Overview: As an AV Services Technician, you'll work closely with AVT's engineering and support teams to provide technical support, maintenance, installation assistance and troubleshooting for a wide range of AV systems.

Requirements

  • Hands-on AV experience, including field service or technical support.
  • Strong understanding of AV systems including AMX, Extron, Clear-One, etc.
  • Excellent problem-solving skills and ability to work independently in the field.
  • Strong communication and customer service skills.
  • Willingness to travel to client sites in the Philadelphia area on a regular basis.
  • Valid driver's license and reliable transportation.

Nice To Haves

  • AVIXA CTS certification or relevant technical training.
  • Familiarity with IT/networking concepts relevant to AV installations.

Responsibilities

  • Provide on-site support for AV systems, including video conferencing, control systems, DSPs, displays, and streaming equipment.
  • Perform preventative maintenance and troubleshoot AV issues for clients, with a primary focus on Philadelphia-based installations.
  • Monitor and support live events and meetings to ensure high-quality AV performance.
  • Assist with system configuration, testing, and end-user training.
  • Document service calls, updates, and solutions in internal ticketing systems.
  • Coordinate with AVT's home office and field teams in Kimberton, PA, as needed.

Benefits

  • Work with a trusted, experienced AV integrator with a diverse client base
  • Work in a dynamic, fast-paced environment
  • Supportive team culture with room for professional growth
  • Competitive salary and benefits
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