AV Manager | Part-Time | NOW Arena

Oak View Group•Hoffman Estates, IL

3d•$40

About The Position

The AV Manager provides strategic and hands-on leadership for the audio-visual team, ensuring high-quality delivery of AV systems and services. This role is responsible for leading, training, and developing AV staff while overseeing the planning, installation, operation, and ongoing maintenance of audio-visual technologies that support events, meetings, and organizational needs

Requirements

Associate degree or higher in AV Technology, IT Technology, Broadcast Engineering, Electrical Engineering or related field, or equivalent professional experience.
Proven experience as an AV technician or similar role
Proven experience training and supervising technical teams.
Strong knowledge of AV equipment and software, including troubleshooting and repair techniques
Excellent problem-solving skills and attention to detail
Ability to work independently and as part of a team in a fast-paced environment
Excellent interpersonal communication and customer service skills, with the ability to explain technical concepts to non-technical users
Flexibility to work irregular hours, including evenings and weekends, as required by event schedules
Physical ability to lift and maneuver heavy equipment and work at heights when necessary
Basic understanding of electricity and single/ 3 phase connections

Responsibilities

Lead and supervise AV staff during event load-ins, setups, rehearsals, live events, and load-outs.
Oversee all audio, video, lighting, LED, and control systems, including PA systems, scoreboards, ribbon boards, projectors, cameras, and intercom.
Ensure all AV systems are properly installed, configured, tested, and event-ready prior to doors opening.
Troubleshoot and resolve technical issues in real time during events and on non-event days.
Work closely with event managers and internal teams to understand production needs and deliver effective AV solutions.
Supervise, train, schedule, and assign tasks to AV technicians and support staff while enforcing best practices and safety procedures.
Perform routine maintenance, inventory management, and upkeep of AV equipment to ensure reliability and readiness.
Assist with the installation and integration of new AV equipment throughout the facility.
Ensure all AV operations comply with safety standards and regulations.
Stay current with emerging AV technologies and industry trends.
Perform additional duties as assigned.