AV Engineer

High Point Networks LLC•Sioux Falls, SD

5d•$27 - $31

About The Position

The purpose of the AV Engineer role is to design, deploy and troubleshoot AV solutions. The AV Engineer role is an opportunity to join our growing AV team and become a key player in the pursuit of taking our AV solutions to the next level. We want to provide our customers a captivating experience by giving them the resources they need to provide engaging audio and video experiences in their meeting and board rooms, classrooms, as well as provide public address system for schools, auditoriums, stadiums, and so on. As an AV Engineer, you will work with solutions from Bogen, Televic, Q-sys, Atlona, and others.

Requirements

Technical background with previous experience in a technical role in the AV space.
Proficient in PDF mark-up software
Proficient in programming and configuring Automation, DSP and VOIP equipment
Basic certifications from strategic product partners (Bogen, Q-SYS, Atlona, Daktronics)
Flexible attitude toward scheduling changes
Adaptable and creative-oriented attitude
Enjoy working with customers and external audiences
Proficient with general Microsoft Office applications
Strong organizational, presentation, and customer service skills
Skill in preparing written communications and materials
Interpersonal skills: such as active listening and customer care
Ability to multi-task and adapt to changes quickly
Typing skills to ensure quick and accurate data entry
Self-motivated with the ability to work in a fast-moving environment
Must be able to present and speak in front of others
Ability to thrive in our environment
Hours of operation are typically within a normal working day but at times will require after hours work
Travel is involved with minimal overnight stays
Valid drivers license is required
There are minimal after hours and on-call requirements
While performing the duties of this position, individual may be required to stand and walk for extended periods using handheld equipment and power tools
May encounter frequent climbing of stairs and ladders. Ability to work using a lift is preferred.
Perform work in buildings, attics, basements, and crawl spaces
May require working in environment that is not heated or air conditioned
Work outdoors will be limited to when conditions are safe to do so
Must be able to lift up to 75 pounds
Will use normal range of vision, hearing, and speaking.
Frequently engages in mental concentration, analysis and formulation
Individual will often be required to physically climb, bend, crouch, squat, crawl, kneel, balance, reach, and twist to accomplish duties

Responsibilities

Selecting and installing AV hardware and software, AV engineers ensure that AV equipment is prepared to meet the organization’s needs, including AV distribution, switching, intercom, paging, room automation, sound reinforcement, AV conferencing, and assisted listening systems.
Coordinate and lead AV solution deployments
Collaborate on technical strategy
Research products to provide best solutions and technology.
Perform pre-sales walkthroughs
Perform pre-sales engineering and system design
Provide technical guidance
Install, terminate, and connect AV and network cabling
Design and build AV circuits in the field
Maintenance, troubleshooting, and problem-solving - including hardware and software issues
Configure and program AV, Intercom, and Automation systems
Provide Technical and Engineered Drawings to AV Technicians as well as construction personnel and end users.
Train and support end users
Creating and updating AV documentation, this includes user guides and technical documentation
Collaborating with other AV professionals
Effective communicate with entire implementation team to ensure accurate and effective deployment of systems.
Attend and participate in service departmental meetings to provide project updates, product knowledge and be a team member to those responsible for implementation and support of those solutions.
Assist with projects and provide cross functional assistance to other departments when needed
Develop in-depth knowledge of the AV offerings and how they relate to customer’s needs
Document internal processes and procedures related to duties and responsibilities
Responsible for entering time and expenses in our tools
Take part in other relevant activities as directed by manager
Awareness of the latest trends and features in AV equipment