Autonomous Vehicle Support Specialist

Taskus • Chandler, AZ

208d

About The Position

TaskUs is looking for a fleet response team member to provide real-time guidance and support to autonomous vehicles (AVs) in complex driving scenarios. This role involves assisting AVs in various geographical locations, including Los Angeles CA, San Francisco CA, Phoenix AZ, Austin TX, and more in the future. The position requires a strong focus on safety, effective communication, and the ability to adapt to dynamic road conditions.

Requirements

• Strong focus on safety and attention to detail.
• Excellent problem-solving and decision-making skills.
• Ability to work effectively in a fast-paced, ever-changing environment.
• Strong customer service, de-escalation, communication and interpersonal skills with 2 years experience.
• Adaptability to new technologies and processes.
• Ability to self-correct and learn from previous mistakes.
• Maintain safety compliance certifications.
• Ability to stay focused and seated for multiple hours at a time.
• Ability to multitask in dynamic situations.
• Schedule flexibility to support a 24*7 operation including holidays.
• Valid driver's license with three years of driving experience and a clean driving record.
• Ability to pass background, drug, and employment checks.

Responsibilities

• Guide AVs through challenging situations, such as blocked streets, narrow lanes, and private driveways, ensuring efficient and safe navigation.
• Collaborate with AVs to optimize driving paths, considering factors like lane closures and traffic conditions.
• Monitor AV behavior and intervene when necessary to prioritize safety and avoid potential hazards.
• Maintain effective communication with AVs to ensure seamless cooperation and timely responses.
• Adapt to dynamic road conditions and rapidly address unexpected challenges.
• Contribute to the improvement of AV technology by analyzing past performance and identifying opportunities for optimization.
• Ensure adherence to all relevant safety regulations and certifications.

Benefits

• Be part of a pioneering team shaping the future of transportation.
• Contribute to enhancing safety and efficiency on the roads.
• Work in a collaborative and supportive environment.
• Competitive holiday pay.
• Vacation time, sick time.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed