Autonomous Vehicle Roadside Assistance Agent

Taskus • San Antonio, TX

417d

About The Position

The Autonomous Vehicle Roadside Assistance Agent is responsible for ensuring the safety and operational efficiency of self-driving vehicles. This role involves monitoring vehicle performance, interacting with the public, and providing assistance in various driving scenarios. The agent must demonstrate situational awareness and adaptability while operating vehicles in both autonomous and manual modes, ensuring compliance with safety protocols and company policies.

Requirements

• Must be 21 years old
• High School Diploma or GED required; four-year college degree preferred in a related field
• Must maintain a driving record that meets state AVT regulations
• Minimum of 2 years of experience driving on public roads
• Proficiency with a laptop computer and GSuite apps
• Proficiency with using a touchscreen smartphone
• Must be able to type at least 40 adjusted wpm

Responsibilities

• Maintain TaskUs's high standard of safety, inside and outside of the vehicle
• Demonstrate situational awareness and adjust to changes in the environment
• Communicate courteously with management, engineers, and the public
• Operate/Drive in single and dual driving mode for 6-8 hours a day, five days a week
• Respond quickly to changing and potentially high-pressure environments
• Monitor multiple software systems with constant focus
• Provide concise, clear, and accurate verbal and written feedback regarding vehicle operations
• Complete daily reports and document procedures and tests
• Educate the public on self-driving technology
• Operate self-driving vehicles on defined and undefined routes
• Operate onboard data recording computers
• Comfortable riding as a passenger in a self-driving vehicle
• Safely set up driverless vehicles and recover them when necessary
• Exercise excellent customer service while assisting passengers
• Comply with zero-tolerance policy regarding alcohol or drugs during shifts
• Perform other duties as required

Benefits

• Competitive industry salaries
• Comprehensive benefits packages
• Internal mobility and professional growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED
• Number of Employees: 10,001+ employees