Autonomous Vehicle Fleet Supervisor
About The Position
Cognizant is a Large IT Consulting Firm that leverages modern technologies to improve a variety of business operations. As our team continues to grow, we are currently looking to hire additional Teams Leads. This role is On Site, and all candidates must reside in the United States. The Fleet Supervisor plays a crucial role it coordinates all day-to-day field operations, ensuring the highest levels of customer service, efficiency, and safety. This position involves providing guidance to staff, handles driver check-in processes, assigning work, and coordinates schedule rotations. Develops a safe team-oriented environment, maintains adherence to established protocols, and handles various tasks to ensure smooth operations.
Requirements
- High school diploma or GED, Bachelor's Degree preferred
- 3+ Years of supervisory experience.
- Excellent customer service skills.
- Availability to work in different shifts (24 hours).
- Able to work independently and in a team-oriented environment.
- Strong communication and conflict resolution skills.
Responsibilities
- Direct and guide field staff to maintain outstanding customer service and operational efficiency in a safe manner.
- Manage driver check-in processes, including readiness for the schedule, daily checklists, and assignment of day to day tasks.
- Supervises operational targets and adjust schedules for operational efficiencies.
- Ensure drivers comply and adhere to the procedural guidelines
- Observe safety practices and take corrective action when required.
- Monitors and handle break times for drivers to ensure compliance with regulations.
- Assist dispatch supervisors, including coordinating wheelchair assistance calls.
- Assist Operations/Depot Manager during training sessions and one-on-one meetings.
- Interact with officials on routine matters during shifts.
- Manage location under the direction of the General Manager.
- Participate in disciplinary actions, including discharge meetings.
- Perform other tasks as assigned.
Benefits
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
