Automotive Virtual Tag Agency Title Clerk – Deerfield

Dealer Services Network•Deerfield Beach, FL

12d

About The Position

We are currently seeking an Automotive Tag Agency Virtual Title Clerk to join our team. This is an excellent opportunity for someone who is detail-oriented, customer-focused, and interested in building a long-term career within the automotive and title processing industry. Location: Deerfield Beach, FL (Training in Lauderhill, FL) The primary work location will be Deerfield Beach, FL. However, initial training for approximately two months will take place at our Tag Agency located in Lauderhill, FL About the Position: We offer a great working environment and competitive pay. We also believe in promoting from within, providing excellent opportunities for professional growth and advancement. We will train qualified candidates with relatable experience such as: Loan Processor Claims Processor Mortgage Loan Processor Bank Teller Insurance Agent Credit Union Clerk Any role involving transaction or document processing

Requirements

Strong attention to detail and accuracy
Excellent communication and customer service skills
Ability to work in a fast-paced environment and handle multiple priorities
Basic computer and data entry proficiency
Strong communication skills, both verbal and written.
Excellent interpersonal skills and ability to remain calm and courteous under pressure.
Attention to detail and ability to accurately record information.
Basic computer proficiency, including familiarity with relevant software applications.
Ability to work independently and as part of a team.
Flexibility to adapt to changing priorities and work schedules.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one- on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
High school diploma or general education degree (GED); and equivalent combination of education and experience.
Ability to pass background check
Ability to commute to the location

Nice To Haves

Tag Agency (Preferred)
Title processing (Preferred)
Data entry
Document management

Responsibilities

Provides virtual direct customer service.
Provides telephone and/or email customer service.
Completes Motor Vehicle forms and title documents.
Keeps office and paperwork organized.
Stops, starts, and returns to interrupted tasks.
Scans and files documents.
Maintains inventory control.
Prepare transactions for Motor Vehicle Run.
Reviews and corrects completed transactions.
Checks through completed transactions and/or pending transaction files and contacts clients as reminder.
Research, verify and process documents for titles and registrations on vehicles, boats and recreational vehicles.
Processing of handicap permits.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Interacting with the general public virtually on a daily basis.
Responding promptly and politely to customer inquiries.
Acknowledging and resolving customer issues.