Hendrick-posted 1 day ago
Full-time
Onsite • Wilmington, NC

Responsible for identifying necessary vehicle service and performing the repair, service, and/or maintenance work. Supervisory Responsibilities: This job has no direct supervisory responsibilities. Essential Duties and Responsibilities include the following: Examines customer vehicles. Identifies necessary vehicle repairs and maintenance. Estimates cost of repairs. Performs vehicle repairs and maintenance. Documents services performed. Performs services efficiently and according to dealership guidelines. Follows dealership and manufacturer service guidelines. Requests necessary parts. Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations. Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. Other duties as assigned To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions. This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf .

  • Examines customer vehicles.
  • Identifies necessary vehicle repairs and maintenance.
  • Estimates cost of repairs.
  • Performs vehicle repairs and maintenance.
  • Documents services performed.
  • Performs services efficiently and according to dealership guidelines.
  • Follows dealership and manufacturer service guidelines.
  • Requests necessary parts.
  • Maintains CSI at or above Company standards
  • Maintains an organized, clean and safe work area
  • Participates in required training
  • Records all hours worked accurately in company timekeeping system
  • Follows Safeguards rules and regulations.
  • Demonstrates the Company’s Core Values
  • Complies with Company policies and procedures
  • Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
  • Other duties as assigned
  • Thorough knowledge of automotive parts and systems.
  • Demonstrable mechanical skills and knowledge.
  • Technical training or commensurate technical experience required.
  • Valid Driver’s License
  • Basic Computer skills to utilize timekeeping system.
  • Ability to learn parts department computer inventory and ordering system.
  • Ability to understand and followinstructions.
  • Ability to communicate effectively with customers and company personnel.
  • The position requires regular and predictable attendance.
  • Must be able to lift up to (50) pounds.
  • Ability to read and comprehend instructions, correspondence, and memos.
  • Ability to effectively present information in one-on-one and small group situations to customers and other employees.
  • Ability to add, subtract, multiply and divide.
  • Ability to apply common sense understanding to carry out instructions.
  • Ability to deal with standardized situations.
  • Ability to understand and follow technical manuals.
  • Servant Leadership
  • Teamwork through Trust & Respect
  • Integrity
  • Commitment to Customer Enthusiasm
  • Passion for Winning
  • Accountability at All Levels
  • Commitment to Continuous Improvement
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