Automotive Technician for Chrysler, Dodge, Jeep & Ram - Serra Kalkaska

Serra Traverse City•Kalkaska, MI

About The Position

Certified CDJR Automotive Service Technician Serra Kalkaska is currently seeking a Full-Time Certified CDJR Service Technician to add to its growing service department. Qualified applicants must possess technical skills, along with a desire to pursue a rewarding career in the automotive industry. A little history... "Take care of the customer and your employees, and the rest will take care of itself."- Albert M. Serra Serra Kalkaska is proud to be part of Serra Automotive , one of the top ten privately-held retail automotive groups in the nation. In 1973, founder Albert M. Serra began with a single Chevy store and a people-first philosophy. Within five years, the dealership achieved Top Five status in the United States and, in the process, fine-tuned a solid formula for growth and an unquenchable passion for success. Following sound operational strategies, Serra Automotive has managed steady expansion in economies both struggling and strong. Today, Serra Automotive operates in seven states and employs over 2,200 people. The network includes 44 dealerships and represents 56 automotive franchises, making it a formidable force in the $1 trillion automotive retailing industry. Automotive Service Technician Summary: Inspect vehicles, diagnose mechanical issues, perform repairs, and so much more!

Requirements

A valid driver's license
Must possess a valid, active CDJR or Mopar® certification.
Excellent communication, organizational, and time management skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before customers or employees of organization.
Experience using general office equipment (i.e., computers, iPad, copier, etc.)
Ability to sit or stand for prolonged periods of time
Possess the ability to multitask
Professional, well-groomed personal appearance
Ability to apply common sense understanding, interpret and carry out a variety of instructions furnished in written, oral, diagram or form.
Ability to deal with standardized situations with only occasional or no variables.
Associate's degree (A. A.) or equivalent from a two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Responsibilities

Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
Diagnoses the cause of any malfunction and performs repair.
Communicates with the parts department to obtain needed parts.
Saves and tags parts of the job if under warranty or if requested by the customer.
Examines assigned vehicle to determine if further safety or service work is required or recommended.
Communicates with the service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
Documents all work performed and recommended on the repair order.
Road tests vehicles when required.
Participates in manufacturer-sponsored training programs, schools, and events.
Keeps abreast of manufacturer technical bulletins.
Supervises work of any apprentice technicians as assigned.
Reports machinery defects or malfunctions to the supervisor.
Ensures that customers' cars are kept clean.
Notifies service advisors immediately of anything that has happened to change the appearance or condition of the vehicle.
Keeps the shop area neat and clean.
Maintains and is accountable for all dealership-owned tools and manuals.
Return them to the proper place and in the same condition as they were received.
Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
Operates all tools and equipment in a safe manner.
Report any safety issues immediately to management.
Other duties may be assigned, as needed.