Automotive Technician - Midas

Leeds West Groups-posted 2 months ago
Full-time
Palatine, IL
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An Automotive Technician will perform repair work and maintenance for cars, trucks, and other motor vehicles. An Automotive Technician exemplifies professional integrity, strong teamwork skills, extensive knowledge of the automotive industry, excellent automotive diagnostic and repair knowledge and skills, utilization of the latest technology, tools, and equipment, and a passion for delivering quality work, exceptional customer service, and exceeding business goals while supporting the daily operations of the business. An automotive Technician must exercise discretion and independent judgment with respect to matters that significantly impact business operations.

  • Conduct comprehensive vehicle inspections to identify potential mechanical, electrical, maintenance, or other automotive needs and safety concerns.
  • Complete repairs and maintenance tasks efficiently and accurately, including engine repairs, brake repairs, suspension repairs, and other mechanical services.
  • Utilize diagnostic equipment, technical manuals, and computerized systems to diagnose and troubleshoot complex automotive problems efficiently and accurately.
  • Perform routine maintenance services, such as oil changes, tire rotations, fluid flushes, filter replacements, and more, to ensure vehicle reliability and longevity.
  • Ensure all repair and maintenance work meets manufacturer specifications and industry standards for quality and safety.
  • Perform quality control checks and test-drive vehicles to verify repairs and diagnose any remaining issues.
  • Immediately raise any accidents or other service issues that require service work beyond what was originally scheduled or otherwise raise safety concerns to the Store Manager or Service Manager.
  • Complete test drives correctly and in accordance with company policy, procedures, safety best practices, and traffic laws.
  • Prepare and maintain thorough, consistent, and accurate inspection records in accordance with company procedures and best practices.
  • Communicate effectively and professionally with customers to explain repair recommendations, provide estimates, and address any questions or concerns.
  • Provide legendary customer service and ensure customer satisfaction by promptly providing accurate and quality automotive services and maintaining a professional and courteous demeanor.
  • Collaborate with management and other team members to coordinate workflow and ensure efficient service delivery.
  • Assist and mentor junior technicians and apprentices as needed, sharing knowledge and expertise to support their development.
  • Abide by and promote workplace safety requirements and best practices to minimize and reduce workplace safety concerns, injuries, and damages, and maximize team compliance with OSHA and company safety policies, procedures, and industry best practices.
  • Maintain a clean, organized, and safe work environment in accordance with company policies and OSHA regulations.
  • Stay current on industry trends, technology advancements, and regulatory changes affecting automotive repair and safety.
  • Collaborate with the Store Manager and senior management to develop and execute business plans, directives, initiatives, programs, budgets, and more.
  • Support the Store Manager in fostering a strong, inclusive, and cohesive team environment and culture to effectively value and develop employees, exceed business goals, and provide legendary customer service.
  • Perform other duties as assigned.
  • The minimum age requirement of eighteen years.
  • An active and unrestricted driver’s license is required.
  • A high school diploma or equivalent; completion of automotive technical training program preferred.
  • A minimum of one year of related experience is preferred.
  • Prior industry knowledge and/or experience is required.
  • ASE or other relevant certifications preferred.
  • Health, dental, and vision insurance
  • Flexible and health savings account options
  • Retirement savings plan
  • Voluntary life and disability insurance plans
  • Paid time off and holidays
  • Pay incentive programs
  • Performance awards
  • Professional development opportunities and reimbursements
  • Employee discounts on automotive services and products
  • Paid uniforms
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