Sonic Automotive-posted 4 months ago
Metairie, LA
5,001-10,000 employees

The Automotive Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. S/he also will oversee the work of any apprentice technician assigned to him/her.

  • Receive repair orders from dispatcher and take to stall area.
  • Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
  • Diagnose cause of any malfunction and perform repair.
  • Communicate with parts department to obtain needed parts.
  • Save and tag parts if the job is under warranty or if requested by the customer.
  • Examine the vehicle to determine if additional safety or service work is required.
  • Notify service advisor immediately if additional work outlined is not needed or required.
  • Notify service advisor immediately if repairs cannot be completed within the time promised.
  • Document work performed.
  • Road-test vehicles when required or refer to the test technician, keeping in mind that the customer vehicle should not be used for personal errands.
  • Supervise work of any apprentice technicians as assigned.
  • Attend factory-sponsored training classes.
  • Keep abreast of factory technical bulletins.
  • Ensure that customers’ cars are kept clean.
  • Keep shop area neat, clean, and be able to account for all dealership-owned tools at all times.
  • Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes.
  • Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
  • High CSI is a must.
  • ASE or manufacturing training.
  • High school diploma or the equivalent.
  • Valid driver’s license and a good driving record.
  • Manual dexterity.
  • Good Judgment.
  • All applicants must be authorized to work in the USA.
  • All applicants must perform duties and responsibilities in a safe manner.
  • All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.
  • Opportunity for growth, mentorship, transfers, training, and coaching.
  • Climate controlled shop with break room stocked with water filter, ice machine, vending machines, microwave, refrigerator, and air fryer.
  • Max comp including longevity bonus up to $40/hr.
  • Big and open shop, positive environment, busy!
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