About the position
At AAA Car Care, we are your preferred automotive experts providing customers with friendly, knowledgeable advice and technical expertise. With 34 stores and counting, we are the largest chain of AAA club-owned repair facilities in the USA. In our clean and conveniently located facilities, we offer a full range of automotive repair and maintenance services to AAA members and non-members. Every AAA Car Care facility is staffed with ASE-certified technicians who ensure that every car is treated with the utmost care. You are likely someone who is mechanically inclined, enjoys working on automobiles and providing excellent customer service. Learning and growing professionally is something that is important to you and at AAA Car Care, you will find that and more. We are members serving members. We are committed. We aspire to create a workplace that helps others, members and team members alike.
Responsibilities
- Complete routine scheduled maintenance service on automobiles and trucks, as directed by a Manager or Service Advisor.
- Perform basic automotive repair, adjustments and maintenance procedures, including oil changes, tire replacement & repairs and general vehicle maintenance.
- Complete fluid exchanges, alignments, brake services, and advanced repair and maintenance services, electrical repairs, diagnostic repairs, drivability diagnostics, etc.
- Drive vehicles into service bay, prepare them for and complete digital vehicle inspection.
- Test drive vehicles and prepare vehicle for delivery to customer after necessary repairs and maintenance are complete.
- Keep the shop clean and organized to ensure a positive member/customer experience.
- Work with, mentor and train less experienced Technicians.
Requirements
- Have a High School diploma, GED or Technical school certification.
- Possess valid driver's license.
- 5 years or more of experience repairing vehicles at a dealership or automotive center.
- Are knowledgeable about automotive and/or truck systems, tools and technical resources and are able to independently perform a variety of basic repairs and maintenance of automobile and truck vehicles.
- Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance and the need to maintain a clean, safe and organized work area.
- Are able to consistently provide exceptional customer service and improve customer service scores.
Nice-to-haves
- ASE Certifications (A1 - A8) with Master Technician designation or the equivalent combination of technician certifications and ASE certifications.
- ASE certification L1-Advanced Engine Performance Specialist.
- State inspection certificate where applicable.
- AC 609 Certification.
Benefits
- Excellent medical, dental, vision and prescription.
- Free AAA membership.
- Free uniforms and shoes.
- Up to 3 weeks of vacation in your first year.
- 11 paid holidays.
- Profit sharing, and 401k with matching contributions.
- Automatic 4% 401K employer contribution.
- Additional 401K match of 50% up to 6% contribution.
- Pay rates starting at $70,000 annual.
- Annual Incentive Opportunity.
- Certification Bonus Opportunity.
- Flat Rate (Production) Pay.
- Work-life balance.
- Closed Sundays.
- Shorter workdays than competitors (we close at 6pm).
- Monday - Friday, hours are 7:30am-6pm.
- Saturday, hours are 8am to 4pm.
- Closed major holidays.
