Automotive Technician A

AAA-The Auto Club Group•Apex, NC

8d•$65,000 - $140,000•Onsite

About The Position

We are seeking a highly skilled and experienced Advanced Level Automotive Technician to join our dynamic team. The ideal candidate will possess expert-level diagnostic and repair capabilities, with a focus on complex automotive systems, advanced electronics, and emerging vehicle technologies. This role requires precision, efficiency, and a commitment to delivering exceptional service to ensure customer satisfaction and vehicle reliability.

Requirements

High School diploma, GED, or technical school graduate/certification
Must possess a valid driver’s license
5 years minimum experience repairing vehicles at a dealership or automotive center.
Knowledge of automotive and/or truck systems, tools, and technical resources and training to independently perform a variety of basic to complex repairs and maintenance of automobile and truck vehicles.
Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance, as well as the need to maintain a clean, safe, and organized work area.
Ability to consistently provide exceptional customer service and improve customer service score
Ability to prioritize and deliver work on time.
Have the ability to mentor and train lower-level technicians to develop these technicians and help them be successful.
Must have own tools appropriate for their skill level for use in the Center.
Must be able to work in the heat, as some locations do not have air conditioning.
Must be able to maintain working on your feet in a concrete facility for the entire work shift.

Nice To Haves

ASE Certifications (A1 – A8) with Master Technician designation or the equivalent combination of technician certifications and ASE certifications.
ASE certification L1-Advanced Engine Performance Specialist is preferred
State inspection certificate, where applicable
AC 609 Certification

Responsibilities

Perform advanced diagnostics and repairs on gasoline, diesel, hybrid, and electric vehicles, including engine, transmission, suspension, braking, and electrical systems.
Utilize state-of-the-art diagnostic tools and software to identify and resolve complex vehicle issues.
Conduct thorough inspections to identify potential problems and recommend appropriate repairs or maintenance.
Repair and replace advanced components such as ECMs, TCMs, ADAS systems, and high-voltage battery systems.
Stay current with automotive technology advancements, including electric vehicle (EV) systems, autonomous driving features, and connectivity solutions.
Collaborate with service advisors to provide accurate repair estimates and communicate technical information to customers.
Maintain a clean, organized, and safe work environment in compliance with OSHA and shop safety standards.
Mentor and guide junior technicians, sharing expertise and promoting a culture of continuous learning.
Complete repairs efficiently while adhering to manufacturer specifications and quality standards.
Document all work performed, including parts used, labor time, and diagnostic findings, in the shop’s management system.