Automotive Technical Sales Representative

Jegs Automotive • Wilmington, NC

402d

About The Position

The Automotive Technical Sales Associate at JEGS Automotive, LLC is responsible for providing exceptional customer service and technical support to automotive enthusiasts. This role involves answering inbound calls, assisting customers with high-performance automotive parts, and leveraging automotive knowledge to drive sales. The ideal candidate will have a passion for high-performance vehicles and a background in automotive mechanics, enabling them to effectively communicate technical information and troubleshoot customer inquiries.

Requirements

• High-Performance knowledge/background
• Track record of selling
• Drive High Performance Mindset
• Excellent written and verbal communication skills
• Ability to multitask
• Proficient typing skills and working knowledge of Microsoft Word and Excel
• Experience in a sales environment and/or a Call Center

Nice To Haves

• Hands-on experience working on cars putting various high-performance parts on or rebuilding cars, engines, etc.
• Loves Drag Racing and all types of Auto Racing
• Is or was an auto mechanic who is still passionate about but tired of wrenching and the physical nature of that job
• Driven to meet and exceed sales goals

Responsibilities

• Answer inbound phone calls to advise and assist JEGS customers with their high-performance needs.
• Serve customers by selling products and meeting customer needs.
• Strive for sales club level.
• Troubleshoot car parts and problems with customers.
• Maintain positive business relationships to ensure future sales.
• Help customers who have needs beyond being ready to place a catalog order.
• Keep merchandise return ratio at an acceptable level.

Benefits

• Profit sharing
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Motor Vehicle and Parts Dealers
• Education Level: No Education Listed
• Number of Employees: 101-250 employees