Automotive Store Manager

Big Brand Tire & ServicePhoenix, AZ
4d

About The Position

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other. We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service. Apply today! Every application is reviewed by a real member of our recruiting team. If you’re a match, one of our recruiters will personally call you this week.

Requirements

  • 2+ years store or service management in automotive (or high-volume retail with strong service & P&L ownership)
  • Proven sales leadership: hits targets, builds pipeline, lifts average RO & close rates
  • People leader: hires well, coaches often, holds standards, retains talent
  • Operational athlete: confident with KPIs, scheduling, inventory, and cash controls
  • Customer-first communicator who builds trust with clear explanations and follow-through
  • Valid driver’s license; able to assist with shop flow (periodic lifting up to 70 lbs)
  • Open availability, including weekends, to lead the store through our busiest guest-facing hours

Nice To Haves

  • ASEs
  • multi-brand experience
  • turnaround wins
  • Spanish/English bilingual

Responsibilities

  • Lead & develop: recruit, hire, schedule, coach, and performance-manage a winning team
  • Win the day: set the game plan, drive KPIs, celebrate wins, course-correct fast
  • Own the guest experience: model five-star service; jump in on estimates, approvals, and tough saves
  • Drive sales: execute playbooks, price with confidence, ensure clear recommendations & follow-through
  • Run the P&L: payroll discipline, inventory accuracy, shrink control, budget adherence
  • Protect the house: OSHA/EHS compliance, cleanliness, equipment/vendor coordination
  • Operate with excellence: cash/POS controls, reporting, audits, and policy adherence

Benefits

  • Competitive hourly rate + commission and overtime opportunities
  • Paid vacation and holidays
  • Medical, dental, vision, life, and supplemental insurances
  • 401(k) with company match
  • Employee discounts, referral bonuses and ASE reimbursement
  • Genuine career growth — with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions.
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