Automotive Store Manager

Tuffy Tire & Auto 32001•Springfield, IL

46d

About The Position

We firmly believe that our success is a direct reflection of our talented Automotive Store Managers. If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and excellent work ethic, you are the right candidate for our team. As an Automotive Store Manager, you will be responsible for all activities within a shop to achieve positive sales and profit results. Also, the Automotive Store Manager will be focused on promoting the shop and its services through outstanding customer service, shop cleanliness, and quality workmanship.

Requirements

Previous retail management (Manager or Assistant Manager) is preferred
Previous sales experience with the proven ability to meet or exceed performance standards
Ability to thrive in a fast-paced environment
Strong organizational skills
Excellent team building and leadership skills

Responsibilities

Make Customer Satisfaction number one
Identify customer concerns and needs
Professionally review all completed inspections offering solutions and benefits
Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment
Oversee all aspects of operating a service center and employees for top-line sales and profits
Assuring all shop personnel are following the processes in place for vehicle inspections, sales processes, and safety procedures
Hiring and maintaining a staff of professionals that reflect the company culture
Controlling costs, shop maintenance, cost of goods, payroll, and quality control standards