Automotive Service Writer

Midas•Leesburg, VA

15d•$55,000 - $65,000•Onsite

About The Position

Join Midas in Leesburg, VA as an Automotive Service Writer, where you will be the vital link between our customers and our skilled technicians. This exciting opportunity allows you to utilize your communication skills in a fast-paced environment while ensuring customer satisfaction and efficient service delivery.

Requirements

High school diploma or equivalent; automotive service experience preferred.
Excellent communication and customer service skills.
Proficient in automotive repair terminology and service processes.
Strong organizational skills and attention to detail.
Ability to work in a fast-paced environment with a positive attitude.
Basic computer skills for service management software.
Valid driver's license with a clean driving record.
A passion for the automotive industry and helping customers.
Willing to work on Saturdays.

Responsibilities

Greet customers and assess their automotive service needs.
Prepare detailed service estimates and communicate them effectively to customers.
Coordinate with technicians to ensure timely and accurate service completion.
Maintain customer records and follow up on service recommendations.
Handle customer inquiries and resolve any service-related issues.
Promote additional services and products to enhance customer experience.
Ensure a clean and organized service area for optimal customer interaction.
Stay updated on automotive technology and service procedures.