Automotive Service Technician

Granger ChevroletOrange, TX

About The Position

As an Automotive Service Technician, you play a key role in delivering exceptional service to customers. Your technical skills and personal work habits directly impact customer satisfaction and service quality.

Requirements

  • Experience performing warranty and non-warranty inspections, diagnostics, maintenance, and repairs on various vehicle makes and models
  • Proven track record of meeting or exceeding goals
  • Outstanding communication and customer service skills
  • Professional appearance and strong work ethic
  • Positive attitude and high-energy personality
  • Ability to read and comprehend instructions clearly
  • Good judgment and decision-making skills
  • Valid state driver’s license with a clean driving record

Nice To Haves

  • Technical or trade school degree preferred
  • Technical aptitude demonstrated by ASE certification

Responsibilities

  • Troubleshoot customer concerns accurately using the latest tools and technology
  • Demonstrate courtesy and professionalism in all customer interactions
  • Act as a secondary greeter in the Service Drive area to acknowledge customers promptly
  • Stay current with technical publications and service information systems
  • Ensure vehicle service is completed safely, accurately, and on the first attempt
  • Address all original customer concerns before recommending additional services
  • Inspect vehicles for maintenance needs in alignment with factory recommendations
  • Return vehicles clean or cleaner than received
  • Participate in factory and in-house training programs offered
  • Complete all service paperwork thoroughly and correctly
  • Perform other duties as assigned by management
  • Maintain punctuality, professionalism, and wear a clean uniform

Benefits

  • Tremendous product & inventory
  • Ongoing company-wide training
  • Strong company reputation
  • Growth opportunities
  • Professional, enthusiastic & supportive working environment
  • comprehensive training
  • competitive compensation
  • unparalleled benefits
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