Automotive Service Technician

Granger Chevrolet•Orange, TX

21d

About The Position

As an Automotive Service Technician, you play a key role in delivering exceptional service to customers. Your technical skills and personal work habits directly impact customer satisfaction and service quality.

Requirements

Experience performing warranty and non-warranty inspections, diagnostics, maintenance, and repairs on various vehicle makes and models
Proven track record of meeting or exceeding goals
Outstanding communication and customer service skills
Professional appearance and strong work ethic
Positive attitude and high-energy personality
Ability to read and comprehend instructions clearly
Good judgment and decision-making skills
Valid state driver’s license with a clean driving record

Nice To Haves

Technical or trade school degree preferred
Technical aptitude demonstrated by ASE certification

Responsibilities

Troubleshoot customer concerns accurately using the latest tools and technology
Demonstrate courtesy and professionalism in all customer interactions
Act as a secondary greeter in the Service Drive area to acknowledge customers promptly
Stay current with technical publications and service information systems
Ensure vehicle service is completed safely, accurately, and on the first attempt
Address all original customer concerns before recommending additional services
Inspect vehicles for maintenance needs in alignment with factory recommendations
Return vehicles clean or cleaner than received
Participate in factory and in-house training programs offered
Complete all service paperwork thoroughly and correctly
Perform other duties as assigned by management
Maintain punctuality, professionalism, and wear a clean uniform