Automotive Service Technician

Madison Honda • Madison, NJ

22d • $18 - $30 • Onsite

About The Position

Madison Honda is committed to delivering exceptional automotive service and customer satisfaction. We are seeking a skilled Automotive Service Technician to join our team in Madison, NJ. As an Automotive Service Technician, you will play a vital role in ensuring that customers receive timely, quality vehicle service. You will use advanced diagnostic tools to address customer concerns and maintain a high standard of workmanship and customer care.

Requirements

• Experience with warranty and non-warranty inspections, diagnostics, maintenance, and repairs on various vehicle makes and models.
• Strong track record of meeting or exceeding performance goals.
• Excellent communication and customer service skills.
• Professional appearance and a strong work ethic.
• Positive attitude and high energy level.
• Ability to read, understand, and follow instructions.
• Good judgment and problem-solving skills.
• Valid state driver’s license with a clean driving record.
• High school diploma or equivalent.
• ASE certification or demonstrated technical aptitude.

Nice To Haves

• Technical or trade school degree preferred but not required.

Responsibilities

• Accurately troubleshoot and diagnose customer vehicle concerns using current administrative and technical tools.
• Provide courteous and professional customer interactions at all times.
• Greet customers in the service drive area when needed, creating a welcoming atmosphere.
• Stay updated with technical publications, Service Comm announcements, and Asist terminal operations.
• Deliver safe and reliable vehicle service on the first attempt.
• Address original customer concerns before recommending additional services.
• Inspect vehicles thoroughly to identify maintenance needs based on local and factory recommendations.
• Return vehicles to customers clean or cleaner than at arrival.
• Participate in factory or in-house training programs to maintain technical expertise.
• Complete all necessary paperwork accurately and attach required forms to repair orders.
• Perform additional duties as assigned by Service Manager, Assistant Service Manager, or Group Leader.
• Maintain punctuality, readiness to work, and professional appearance including a clean uniform.

Benefits

• paid vacation
• paid holidays
• health benefits
• a professional work environment supportive of career growth and leadership development
• comprehensive training
• competitive compensation
• unparalleled benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED