Automotive Service Technician

Horne Chrysler Dodge Jeep Ram Show Low•Show Low, AZ

21d•Onsite

About The Position

Horne Chrysler Dodge Jeep Ram Show Low is committed to delivering outstanding automotive service and customer satisfaction. We provide a professional and supportive work environment where your skills and dedication are valued. As an Automotive Service Technician, you play a vital role in maintaining customer satisfaction through excellent work habits and professional ethics. You will set personal service goals and monitor your progress to meet or exceed expectations. This is a full-time, in-person position located at our Show Low location. You will work in a professional automotive service environment focused on teamwork and continuous improvement. We offer competitive pay along with comprehensive benefits including health insurance, paid vacation, paid holidays, and a professional work atmosphere. You will have the opportunity for growth, excellent earning potential, and supportive leadership. Horne Chrysler Dodge Jeep Ram Show Low is proud to be an Equal Opportunity Employer and maintains a drug-free workplace. If you are ready to advance your career in the automotive industry, apply now to join a winning team that values your skills and drive. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace .

Requirements

Experience in warranty and non-warranty inspections, diagnostics, maintenance, and repair on various vehicle makes and models
Proven success in meeting or exceeding performance goals
Excellent communication skills
Professional appearance and strong work ethic
Positive attitude with high energy and enthusiasm
Exceptional customer service abilities
Ability to read and understand technical instructions
Good judgment and decision-making skills
Valid state driver’s license with a clean driving record
High school diploma or equivalent

Nice To Haves

ASE certification or demonstrated technical aptitude
Technical or trade school degree preferred

Responsibilities

Troubleshoot customer concerns accurately using the latest technical and administrative tools
Provide courteous service to all customers and assist as a secondary greeter at the Service Drive
Stay current on technical publications, Service Comm updates, and Asist terminal operations
Ensure vehicle services are completed safely and correctly on the first attempt
Address original customer concerns thoroughly before discussing additional sales
Inspect vehicles to identify maintenance needs based on local and factory recommendations
Return vehicles to customers clean or cleaner than when received
Participate in factory or in-house training programs as offered
Complete all paperwork thoroughly and attach required forms properly
Perform other duties as assigned by Service Manager, ASM, or Group Leader
Arrive on time, ready to work, and maintain a clean and professional appearance