Automotive Service Technician

LaFontaine Kia•Ypsilanti, MI

24d•Onsite

About The Position

LaFontaine Kia is part of the award-winning LaFontaine Automotive Group, founded in 1980. With 54 retail franchises, 9 collision centers, and 34 Michigan retail locations, we employ nearly 2,500 people. Our mission is to build lifelong relationships that connect families, strengthen communities, and personalize the automotive experience. We treat every customer like family, providing excellent services from sales to parts and service. As an Automotive Service Technician , you will perform vehicle repair and maintenance according to dealership and factory standards. This role involves diagnosing and repairing vehicle malfunctions, communicating with service and parts departments, and ensuring customer satisfaction through quality work.

Requirements

Valid driver's license and satisfactory Motor Vehicle Report (MVR)
Michigan Mechanic Certification
High School Diploma or GED
Ability to read and understand instructions and technical information
Professional personal appearance and excellent communication skills
Commitment to meeting production and quality standards
Ability to work evenings, weekends, and holidays as required
Ability to follow directions, company policies, and maintain confidentiality
Strong interpersonal skills with the ability to positively impact team morale

Responsibilities

Receive repair orders and perform repairs efficiently and accurately as per dealer standards
Diagnose malfunctions and carry out authorized repairs
Coordinate with Parts Department to obtain necessary parts
Tag, save, and turn in parts as required by warranty or customer request
Inform service advisors of any additional needed work or issues affecting repair timelines
Document work performed and road-test vehicles to confirm repair quality
Perform quality checks and maintain clean workspaces and vehicles
Attend training sessions and stay updated with factory technical bulletins
Follow all safety, housekeeping policies, and regulations governing repair work

Benefits

Technician Tiered Pay Plan with increases based on flagged hours
Longevity Bonus Program
Monthly Technician Hours Turned Contest
Employee Referral Program
Employee Discounts on Sales and Service
Comprehensive Benefits Package including Medical, Dental, Vision, Employer-Paid Life and AD&D Insurance, Employee Assistance Program, and Pet Insurance
Voluntary Benefits such as Flexible Spending Account, Short- and Long-Term Disability, Critical Illness, Accident Insurance, Legal and Identity Theft Protection
401(k) Plan with Employer Match
Holiday Savings Program with Employer Match
Paid Time Off and Holiday Pay