Automotive Service Technician - Kalamazoo, Michigan, United States

LaFontaine Automotive Group-posted 3 months ago
Full-time • Entry Level
Kalamazoo, MI
1,001-5,000 employees
Motor Vehicle and Parts Dealers
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The Automotive Service Technician performs vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. This position is open to Technicians, Trainees, and Apprentices, offering a TIERED Pay Plan, Longevity BONUS Program, and On-the-Job training.

  • Receive repair orders from dispatcher and take to stall area.
  • Perform work as outlined on repair order with efficiency and accuracy in accordance with dealership and factory standards.
  • Diagnose the cause of any malfunction and perform repair as authorized.
  • Communicate with the Parts Department to obtain the needed parts.
  • Tag and save parts, turn in parts, if the job is under warranty or if requested by the customer.
  • Advise the service advisor immediately if any additional work is needed, if work outlined is not needed, or if repairs cannot be completed with the promised time.
  • Document work performed.
  • Road-test vehicles to ensure repair has addressed the customer complaint.
  • Quality check work performed.
  • Attend training classes.
  • Keep abreast of factory technical bulletins.
  • Ensure that customers' vehicles are kept clean.
  • Administer safety and housekeeping policies and procedures.
  • Understand and follow federal, state, and local regulations, governing service repair work.
  • High School Diploma or GED.
  • Michigan Mechanic Certification.
  • Valid driver's license and satisfactory Motor Vehicle Report (MVR).
  • Ability to read and comprehend instructions and information.
  • Professional personal appearance.
  • Excellent communication skills.
  • Ability to meet company's production and quality standards.
  • Experience in automotive repair and maintenance.
  • Ability to work evening, weekend, and holiday work hours as required.
  • Competitive Compensation based on experience and Certifications (State and/or A.S.E.)
  • Technician Tiered Pay Plan (Pay rate increases based on flagged hours.)
  • Technician Longevity Bonus Program
  • Monthly Technician Hours Turned Contest
  • Employee Referral Program
  • Employee Discounts on Sales and Service
  • Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
  • Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
  • 401(k) and Employer Match
  • Holiday Savings Program with Employer Match
  • Paid Time Off
  • Holiday Pay
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