Kia City of The Bronx-posted about 1 year ago
$136,500 - $200,000/Yr
Full-time • Mid Level
1-10 employees

The Automotive Service Manager at Kia City of The Bronx is responsible for driving sales growth and ensuring an exceptional customer experience in the service department. This role involves managing employees, collaborating with the Service Director, and maintaining operational success while fostering a customer-first mindset. The ideal candidate will have a strong background in automotive service management and a passion for team development and customer satisfaction.

  • Drive store sales growth and manage employees to provide 'Customer First' care.
  • Work closely with the Service Director to increase revenue and guest counts.
  • Set an example as a leader and build team engagement through coaching and guidance.
  • Deliver quality service consistently and carry out additional duties as needed.
  • Assist the Service Director in maintaining an engaged workforce that meets business needs.
  • Take initiative to improve sales, profit performance, and manage controllable expenses.
  • Ensure customers have an exceptional experience by meeting their sales and service needs.
  • Adhere to safety and productivity regulations for a safe work environment.
  • Assist customers with inquiries in person or via telephone.
  • Minimum of 3 years of experience in an Automotive Service Department.
  • Exceptional oral and written communication skills.
  • Proven leadership ability to inspire and motivate diverse teams.
  • Strong business acumen and understanding of the retail industry.
  • Ability to analyze and recommend financial objectives to increase sales and service results.
  • Positive attitude and professional conduct in a fast-paced retail environment.
  • Customer-first mindset.
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Employee discount
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