Automotive Service Manager - Towne Automotive Group

Towne AutomotiveOrchard Park, NY
$100,000 - $150,000Onsite

About The Position

TOWNE AUTOMOTIVE IS LOOKING FOR A SERVICE MANAGER Full Job Description Oversee all aspects of service department for our growing Auto Dealership. Manager is responsible for all operations within the automotive shop and for ensuring customer satisfaction and retention. Fast-paced work environment. $100,000 - $150,000 annually. AUTOMOTIVE SERVICE MANAGER - Dynamic group of dealerships is seeking an experienced Service Manager.

Requirements

  • Previous Service Manager or long Term Advisor / Warranty Experience
  • Strong Motivational and Leadership Skills
  • Strong Management Skills - Management experience is required
  • Track record of success and integrity
  • Strong Service Sales Ability
  • Customer Orientated – Proven CSI record
  • Positive Attitude, Energetic and enthusiastic to do work
  • Well Organized
  • Professional telephone and communication skills
  • Computer literate, with good keyboard skills- Experience with CDK or other automotive software.
  • Able to work productively in a TEAM environment
  • Able to organize work flow to deliver quality work efficiently and timely.
  • Automotive - 5 years
  • Valid Driver license

Nice To Haves

  • MFG Experience a plus

Responsibilities

  • Oversee all aspects of service department
  • Responsible for all operations within the automotive shop
  • Ensuring customer satisfaction and retention
  • Able to hire, schedule, motivate and reward technicians.
  • Able to handle and resolve customer complaints with strong customer service skills
  • Contribute to the training and development of technicians and advisors
  • Enforce adherence with all safety standards and environmental laws and regulations

Benefits

  • Competitive Pay
  • Medical, Dental, Vision
  • PTO
  • Company 401(k) Plan with match
  • Closed Sundays
  • Opportunity for growth
  • Employee Discounts
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