Automotive Service Manager - Porsche

LARSON MOTORS INC•Fife, WA

19h•$120,000 - $175,000

About The Position

Lead with Precision. Set the Standard. At Porsche, excellence isn’t aspirational—it’s expected. At Porsche of Tacoma, part of the Larson Automotive Group, we’re seeking an accomplished Service Manager who knows how to lead at a high level, drive performance without chaos, and deliver an ownership experience worthy of the brand. This role is for a proven leader who understands that great service operations are built on process, accountability, and respect for the craft—and who is ready to elevate both people and performance in a luxury environment. Why Porsche of Tacoma Premium Brand. Premium Expectations. Lead a service department representing one of the most respected performance brands in the world Strong Earning Potential – Competitive compensation tied to results, performance, and leadership impact Career Trajectory – Clear runway for growth within Larson Automotive Group, including senior fixed-ops leadership Competitive Salary - $120,000 - $175,000 annually Autonomy with Support – The authority to lead your operation, backed by experienced executive leadership Family-Owned Stability – A respected, performance-driven group known for integrity and long-term investment in its leaders Your Role Lead the Operation – Oversee daily service department performance, workflow, and productivity Develop People – Coach, mentor, and hold technicians and advisors to Porsche standards Deliver the Experience – Ensure a transparent, refined, and consistent customer journey Drive Performance – Monitor KPIs, CSI, ELR, efficiency, and profitability Set the Tone – Build a culture of accountability, professionalism, and pride Collaborate Strategically – Partner with Parts, Sales, and Executive Leadership to align goals and execution Continuously Improve – Identify opportunities to refine process, reduce friction, and elevate results What Sets You Apart Experience as a Service Manager or senior service leader in a dealership environment Strong understanding of luxury or performance brand service operations (Porsche or European experience preferred) Proven ability to lead teams, manage metrics, and improve outcomes Comfort with financial reporting, forecasting, and cost control Clear, confident communicator with a customer-first mindset Disciplined, adaptable, and driven to continuously raise standards Benefits & Perks Medical Coverage with a $0-cost employee plan option (eligible after 60 days) Optional Dental & Vision Insurance Company-Paid Life & AD&D Insurance ($10,000 Life / $40,000 AD&D) Additional Coverage Options: Supplemental Life, LTD, Accident, Hospital Indemnity & Pet Insurance 401(k) with Company Match (50% match on first 4%; eligible after 60 days) Paid Time Off starting day one + six paid holidays annually Employee Assistance Program (EAP) for confidential mental health, financial & legal support KOFE Financial Wellness Program Employee Vehicle Purchase Program with exclusive pricing Built for Leaders Who Expect More At Porsche of Tacoma, leadership is about precision, consistency, and ownership. You’ll be trusted to lead, empowered to improve, and supported by a group that values long-term success over short-term wins. Ready to Lead at the Highest Level? If you’re a Service Manager who thrives on accountability, values craftsmanship, and wants to lead within a premium brand, we want to hear from you. Apply today and take the next step in your leadership career with Porsche of Tacoma.

Requirements

Proven track record in a high-octane automotive service management role.
Leadership skills that could turn rush hour traffic into a parade.
Customer service finesse that could turn a lemon into lemonade (or at least make the lemon smile).
Communication skills so smooth, you could sell snow tires to a desert dweller.
Automotive systems mastery – you eat complex diagnostics for breakfast.
Financial wizardry – you're like the Houdini of budget management.
Rapid decision-maker and creative problem solver – you're like MacGyver in a mechanic's overalls.
Fluent in the language of industry regulations and safety protocols.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Nice To Haves

Experience as a Service Manager or senior service leader in a dealership environment
Strong understanding of luxury or performance brand service operations (Porsche or European experience preferred)
Proven ability to lead teams, manage metrics, and improve outcomes
Comfort with financial reporting, forecasting, and cost control
Clear, confident communicator with a customer-first mindset
Disciplined, adaptable, and driven to continuously raise standards

Responsibilities

Oversee daily service department performance, workflow, and productivity
Coach, mentor, and hold technicians and advisors to Porsche standards
Ensure a transparent, refined, and consistent customer journey
Monitor KPIs, CSI, ELR, efficiency, and profitability
Build a culture of accountability, professionalism, and pride
Partner with Parts, Sales, and Executive Leadership to align goals and execution
Identify opportunities to refine process, reduce friction, and elevate results

Benefits

Medical Coverage with a $0-cost employee plan option (eligible after 60 days)
Optional Dental & Vision Insurance
Company-Paid Life & AD&D Insurance ($10,000 Life / $40,000 AD&D)
Additional Coverage Options: Supplemental Life, LTD, Accident, Hospital Indemnity & Pet Insurance
401(k) with Company Match (50% match on first 4%; eligible after 60 days)
Paid Time Off starting day one + six paid holidays annually
Employee Assistance Program (EAP) for confidential mental health, financial & legal support
KOFE Financial Wellness Program
Employee Vehicle Purchase Program with exclusive pricing

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