Automotive Service Manager - Steele's Hometown Tire - Burlington, KY
About The Position
Automotive Service Manager / Shop Manager (Operating Partner) Shop Name: Steele's Hometown Tire - Burlington Shop Address: 2502 Burlington Pike Shop Hours: 8-5 M-F $60,000 - $85,000 Yearly, paid Bi-weekly + Monthly & Quarterly Performance Opportunities Quick Apply — our application takes less than 5 minutes Lead a High-Performing Automotive Shop We’re looking for an experienced Automotive Service Manager / Shop Manager to lead the daily operations of a professional automotive repair facility. At GreatWater, we combine the personal culture of a neighborhood shop with the tools, systems, and support of a growing automotive network. Our Operating Partners lead their teams, maintain our standards, and ensure customers receive honest, high-quality service. If you're a leader who enjoys building teams, driving performance, and delivering excellent customer service, we’d love to meet you.
Requirements
- 4+ years automotive shop management experience
- 3+ year sales experience or strong service sales ability
- Strong leadership and team development skills
- Experience managing technicians and service advisors
- Ability to manage workflow, productivity, and shop performance
- Comfortable reviewing financial reports and shop KPIs
- Strong communication and problem-solving skills
- High school diploma or GED required
- Valid driver’s license with acceptable driving record
Responsibilities
- Lead, coach, and develop the shop team
- Manage daily shop operations and workflow
- Maintain company standards, systems, and values
- Sell repair and maintenance services using transparent communication
- Monitor technician productivity and shop efficiency
- Conduct hiring, onboarding, and training of team members
- Perform employee coaching and performance reviews
- Manage inventory, vendor relationships, and warranty administration
- Monitor financial performance and shop profitability
- Handle customer concerns and service recovery
- Ensure shop safety and operational standards
Benefits
- Competitive Salary PLUS Monthly & Quarterly Incentives
- Paid training and skill development
- Modern tools and equipment
- Supportive team environment
- Career advancement opportunities
- Stable workflow and professional shop environment
- Benefits begin the date of hire, except for 401(k) eligibility after 90 days.
- Front Loaded PTO + 6 paid holidays
- Paid Parental Leave (1 week)
- Teammate discounts on services
- 401(k) Match: 100% of first 3% + 50% of next 2%
- Health, Dental & Vision Insurance
- HSA Match up to $15 per paycheck
- Company paid Life Insurance & AD&D ($25,000)
- Employee Assistance Program (24/7, free)
- Voluntary Benefits: STD, LTD, Accident, Critical Illness, Life
- Training & Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
1-10 employees
